CSR

Lincoln · NHTSA safety record

2010 Lincoln Town CAR

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

13

Complaints

0

Crashes

1

Fires

0

Injuries

0

Deaths

Owners of the 2010 Lincoln Town CAR have filed 13 safety complaints with NHTSA between May 2012 and September 2024. The most complained-about system is the steering, named in 5 of them (38%). The typical failure was reported at 94,000 miles, the median across the 11 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

STEERING:RACK AND PINION:PINION SHAFT

14V704000 · November 5, 2014

The defect
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
The risk
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
The remedy
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

Ford Motor Company · up to 36,888 vehicles across all model years covered

STEERING

13V385000 · August 29, 2013

The defect
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
The risk
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
The remedy
Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.

Ford Motor Company · up to 355,000 vehicles across all model years covered

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

10V638000 · December 9, 2010

The defect
EXECUTIVE COACH IS RECALLING CERTAIN MODEL YEAR 2008-2011 LINCOLN TOWN CAR LIMOUSINES. THE FUEL RAIL SHIELD WAS LEFT OFF DURING MANUFACTURING. IN A FRONTAL IMPACT THE ENGINE COULD POTENTIALLY BEND OR RUPTURE FUEL LINES IF THE REPLACEMENT SHIELD IS NOT IN PLACE, CAUSING THOSE LINES TO LEAK FUEL.
The risk
FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
The remedy
EXECUTIVE COACH WILL SUPPLY KITS AND INSTALLATION INSTRUCTIONS TO HAVE VEHICLES REPAIRED AT A FACILITY OF THE OWNER'S CHOICE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 1, 2010. OWNERS MAY CONTACT EXECUTIVE COACH AT 888-322-9272.

EXECUTIVE COACH BUILDERS · up to 161 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 13.

STEERING 5 38%
ELECTRICAL SYSTEM 3 23%
SEATS 2 15%
AIR BAGS 1 8%
FUEL/PROPULSION SYSTEM 1 8%
POWER TRAIN 1 8%
SEAT BELTS 1 8%
STRUCTURE 1 8%
VEHICLE SPEED CONTROL 1 8%
VISIBILITY/WIPER 1 8%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 3.

2012 2014 2024
2012 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

fire

Electrical; fill gas tank. Minutes later gauge shows I'm empty. Continues to repeat over and over. Driver's seat; crackling sound "like metal broke" seat does not adjust correctly and can no longer move the seats tilt. Having me drive in an uncomfortable position. Wipers; rainy day both motors left and right smoke up and burn out at the same time. Can no longer drive vehicle when it rains. Can't see anything wipers motors fried. As if they were allergic to water.

NHTSA complaint 11514717. Filed by an owner and not verified by NHTSA or by us.

STEERING

180,000 miles

The contact owns a 2010 Lincoln Town Car. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to control. The contact stated there was no warning light illuminated. The vehicle was taken to an independent mechanic where it was not diagnosed or repaired. The vehicle was taken to the dealer where it was diagnosed and determined that the driveshaft had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.

NHTSA complaint 11616187. Filed by an owner and not verified by NHTSA or by us.

STEERING

94,000 miles

The contact owns a 2010 Lincoln Town Car. The contact stated while driving at 30 MPH and steering the steering wheel, the steering wheel was resistant and was emitting abnormal metallic sounds, and the accelerator pedal was making clicking sounds. There was no warning light illuminated. The contact was able to continue driving. However, the failure reoccurred increasingly. Upon inspecting the vehicle, the contact noticed that there was a plastic component of the driveshaft that had slipped and had bond to the accelerator pedal, which caused it to click. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact referenced NHTSA

NHTSA complaint 11481797, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

88,000 miles

3 SUA - SUDDEN UNINTENDED ACCELERATION ACCIDENTS. 1 IN 2016 IN TOWN, 2ND ON FEB. 9, 2018 ON I-10 FOR AN ACCIDENT AHEAD, AND 3 ON MAR. 4, 2018 ON A RURAL HIGHWAY. ALL THREE WERE ABOUT 10 MPH WHEN SLOWING DOWN FOR A STOP. THE CAR THEN WENT FULL ACCELERATION AND THE BRAKES WOULD NOT STOP THE CAR.

NHTSA complaint 11093516. Filed by an owner and not verified by NHTSA or by us.

STEERING

39,000 miles

POWER STEERING WENT OUT ON VEHICLE. VEHICLE HAD 39,000 MILES. POWER STEERING WENT OUT WHILE VEHICLE WAS IN MOTION ON ROADWAY MAKING IT VERY HARD TO STEER AND CONTROL. HAD IT TOWED TO DEALER WHO REPLACED POWER STEERING PUMP AND STATED THAT THIS WAS NOT UNDER WARRANTY AND STATED THAT THIS WAS A COMMON OCCURRENCE FOR THIS YEAR MODEL

NHTSA complaint 11013810. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

110,000 miles

MY AIRBAG ICON LIGHTS UP MOST OF THE TIME THAT IAM DRIVING THE FORD DEALERSHIP SAYS IT MEANS THAT THE AIR BAG WOULD NOT DEPLOY IN AN ACCIDENT AND THAT I WOULD HAVE TO PAY THOUSANDS OF DOLLARS TO FIX IT I TOLD THE MANAGER WHY IS THAT ON ME ITS NOT APART THAT I WORE OUT BY DRIVING THE CAR HE SAID WHY ISNT ON YOU

NHTSA complaint 11004675. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2010 Lincoln models

Every Lincoln on this site — 84 vehicles, 269 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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