CSR

Hyundai · NHTSA safety record

2011 Hyundai Equus

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

24

Complaints

2

Crashes

1

Fires

2

Injuries

0

Deaths

Owners of the 2011 Hyundai Equus have filed 24 safety complaints with NHTSA between July 2012 and October 2025. The most complained-about system is the suspension, named in 11 of them (46%). The typical failure was reported at 50,000 miles, the median across the 19 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

16V117000 · February 29, 2016

The defect
Hyundai Motor America (Hyundai) is recalling certain model year 2012 Genesis vehicles manufactured August 1, 2011, to April 30, 2012, and 2011-2013 Equus vehicles manufactured July 10, 2011, to June 12, 2012. The windshield wiper motor cover seal on the affected vehicles may degrade allowing corrosion on the wiper motor's circuit board. The corrosion can cause intermittent or total loss of wiper function.
The risk
Inoperative wipers during inclement weather can decrease driver visibility, increasing the risk of a crash.
The remedy
Hyundai will notify owners, and dealers will replace the wiper motor cover and seal, free of charge. The recall began on April 22, 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 140.

Hyundai Motor America · up to 18,700 vehicles across all model years covered

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

14V713000 · November 7, 2014

The defect
Hyundai Motor America (Hyundai) is recalling certain 2009-2011 Hyundai Genesis vehicles manufactured April 30, 2008, to November 21, 2010, and 2011 Hyundai Equus vehicles manufactured July 31, 2010, to November 21, 2010. Due to a circuit failure, the stop lamps in the affected vehicles may not illuminate.
The risk
A following vehicle may not recognize that the vehicle is slowing or coming to a stop if the stop lamps on the vehicle do not illuminate as expected. There is an increased risk of a rear-end crash as a result.
The remedy
Hyundai will notify owners, and dealers will repair the stop lamp switch circuit, free of charge. Hyundai issued an interim notification to owners on January 6, 2015. The recall began on March 23, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 125.

Hyundai Motor America · up to 42,925 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 24.

SUSPENSION 11 46%
SERVICE BRAKES 6 25%
ELECTRICAL SYSTEM 4 17%
WHEELS 3 13%
EXTERIOR LIGHTING 2 8%
AIR BAGS 1 4%
ELECTRONIC STABILITY CONTROL (ESC) 1 4%
ENGINE 1 4%
ENGINE AND ENGINE COOLING 1 4%
STEERING 1 4%
UNKNOWN OR OTHER 1 4%
VISIBILITY/WIPER 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 5.

2012 2016 2025
2012 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SUSPENSION

1 injured · crash · 26,807 miles

WHILE WE WERE DRIVING THE CAR, THE CAR'S FRONT SUSPENSION SUDDENLY FAILED, THE FRONT COLLAPSED AND THE BODY OF THE CAR NEARLY TOUCHED THE GROUND ON FLAT GROUNDS AND DRAGGED AGAINST THE GROUND ON INCLINES AND DECLINES. THE WHEELS RUBBED AGAINST THE BODY OF THE CAR ON TURNS AND THE CAR BECAME VERY UNSTABLE AND STARTED TO SHAKE. THIS EPISODE HAS OCCURRED THRICE DESPITE MANUFACTURER'S REPAIRS. *TR

NHTSA complaint 10531682. Filed by an owner and not verified by NHTSA or by us.

ELECTRONIC STABILITY CONTROL (ESC)

1 injured · crash · 28,000 miles

WHILE WE WERE DRIVING THE CAR, THE CAR'S FRONT SUSPENSION SUDDENLY FAILED, THE FRONT COLLAPSED AND THE BODY OF THE CAR NEARLY TOUCHED THE GROUND ON FLAT GROUNDS AND DRAGGED AGAINST THE GROUND ON INCLINES AND DECLINES. THE WHEELS RUBBED AGAINST THE BODY OF THE CAR ON TURNS AND THE CAR BECAME VERY UNSTABLE AND STARTED TO SHAKE. THIS EPISODE HAS OCCURRED THRICE DESPITE MANUFACTURER'S REPAIRS. THIS SECOND EPISODE RESULTED IN MILD WHIPLASH. *TR

NHTSA complaint 10531683. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

TL* THE CONTACT OWNS A 2011 HYUNDIA EQUUS. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE WITH THE ENGINE TURNED OFF. WHEN THE CONTACT ENTERED THE VEHICLE, HE NOTICED BROWNISH SOOT WITHIN THE INTERIOR OF THE VEHICLE. THE DRIVER'S SIDE DOOR AREA AND SEAT WERE BURNT. IN ADDITION, A SMALL PORTION OF THE CONSOLE MELTED. THERE WERE NO FLAMES VISIBLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE WHO STATED THE FIRE WAS ELECTRICAL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE AN INDEPENDENT INSPECTOR PERFORMED FURTHER INVESTIGATION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

NHTSA complaint 10508541. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION

towed · 165,000 miles

TL* THE CONTACT OWNS A 2011 HYUNDAI EQUUS. WHILE DRIVING UNKNOWN SPEEDS, THE FRONT END FRAME DROPPED TO THE GROUND AND THE STABILITY INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HOMER SKELTON HYUNDAI (8145 CRAFT RD, OLIVE BRANCH, MS 38654) WHERE IT WAS DIAGNOSED THAT THE SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BARNES CROSSING HYUNDAI (3988 NORTH GLOSTER ST, TUPELO, MS 38804) WHERE IT WAS DIAGNOSED THAT THE AIR SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 165,000.

NHTSA complaint 11058378. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
Airbag suspension bags keep unable

NHTSA complaint 11693505. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION

30,000 miles

The contact owns a 2011 Hyundai Equus. The contact stated that the front shocks were previously replaced under an unknown recall. The contact stated that while driving at various speeds, the vehicle experienced rear suspension failure. The vehicle was taken to the dealer, where the rear springs were replaced; however, the failure recurred. The vehicle was taken to another dealer, where the rear springs were replaced a second time; however, the failure persisted. The contact stated that while driving on an uneven road surface, the vehicle was bouncing, and felt like the wheels were rubbing the front and rear wheel wells. The vehicle was not repaired. The manufacturer was notified of the

NHTSA complaint 11658557, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

120,000 miles

The contact owns a 2011 Hyundai Equus. The contact stated there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local independent mechanic, where the vehicle was diagnosed, and the contact was advised that the rod bearings had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

NHTSA complaint 11654706. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

towed · 50,000 miles

The contact owns a 2011 Hyundai Equus. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled however, the driver was able to pull to the side of the road where the vehicle lost motive and was unable to be restarted. The contact stated that he was unaware of any warning lights being illuminated. The vehicle was towed to an independent mechanic who advised that they would attempt to restart the electronic computer module (ECM). The repair was successful however, the contact stated that the independent mechanic advised him that the failure could recur and that the vehicle should be taken to the dealer. The contact stated that the failure recurred

NHTSA complaint 11463358, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION

towed

The contact owns a 2011 Hyundai Equus. The contact stated that on multiple occasions, the front end of the vehicle would lower to the ground without warning. Each time the failure occurred, the contact had the vehicle towed to the dealer where it was repaired; however, the failure would return soon after repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

NHTSA complaint 11449625. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Clock spring malfunction.

NHTSA complaint 11433441. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Equus

Model year Complaints Recalls Deaths
2015 9 1
2014 36 1
2013 10 1
2012 8 1

Other 2011 Hyundai models

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst