CSR

Lexus · NHTSA safety record

2013 Lexus RX Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

12

Complaints

2

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2013 Lexus RX Hybrid have filed 12 safety complaints with NHTSA between June 2014 and October 2022. The most complained-about system is the brakes, named in 5 of them (42%). The typical failure was reported at 48,023 miles, the median across the 10 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 12.

SERVICE BRAKES 5 42%
AIR BAGS 2 17%
UNKNOWN OR OTHER 2 17%
EQUIPMENT 1 8%
TIRES 1 8%
VISIBILITY 1 8%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 5.

2014 2020 2022
2014 to 2022

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · 25,000 miles

TL* THE CONTACT OWNS A 2013 LEXUS RX450H. WHILE DRIVING 25 MPH, THE CONTACT'S VEHICLE WAS CRASHED INTO FROM THE REAR BY ANOTHER VEHICLE. THE CONTACT INJURED HIS HEAD WHEN IT STRUCK THE STEERING WHEEL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND RULED AS BEING DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

NHTSA complaint 10597686. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · 54,046 miles

SUNROOF EXPLODED WHILE DRIVING ON THE HIGHWAY, RAINING GLASS ON THE DRIVER, WHO SUSTAINED MINOR CUTS.

NHTSA complaint 11353534. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

crash · 21,000 miles

I WAS BACKING OUT OF A PARKING SPACE SUDDENLY AND FOR NO APPARENT REASON THE MY CAR SPED UP.MY BREAK DID NO STOP MY CAR. I WAS FINALLY ABLE TO STOP MY CAR BY PUTTING INTO PARK. THE STOP WAS SO ABRUPT THAT I DIDN'T REALIZE I HIT ANYTHING. THIS SAME SCENARIO HAPPENED ABOUT TWO WEEK AGO, EXCEPT I DIDN'T HIT ANYTHING

NHTSA complaint 10761967. Filed by an owner and not verified by NHTSA or by us.

TIRES:SIDEWALL
The contact owns a 2013 Lexus RX450H equipped with Bridgestone Tires, Tire Line: Ecopia H-L 422 Plus, Tire Size: 235/55/R19, DOT Number: 0bE7EC10120. The contact stated that while driving approximately 5 MPH, the passenger’s side front tire exploded. The contact stated that the side of the tire quickly lost air pressure in the blowout. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 21T012000 (Tires). The manufacturer was not notified of the failure. The approximate tire mileage was 25,000. The vehicle failure mileage was unknown.

NHTSA complaint 11491568. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

40,000 miles

I TOOK MY CAR TO DEALERSHIP FOR WARNING LIGHTS ON, HYBRID BATTERY MALFUNCTION AND BRAKE MALFUNCTION. OUR LOCAL DEALERSHIP HERE ON GUAM DIAGNOSED AND PROVIDED ME AN ESTIMATE OF OVER $4K TO REPLACE THE BRAKE ACTUATOR BECAUSE IT'S LEAKING, ALONG WITH THE PUMP. CAR WAS IN MOTIKN WHEN IT FIRST CAME ON.

NHTSA complaint 11390111. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

83,000 miles

TL* THE CONTACT OWNS A 2013 LEXUS RX450H. THE CONTACT STATED WHILE THE BRAKE PEDAL WAS APPLIED, THE BRAKES LOCKED UP AND BECAME DIFFICULT TO STOP THE VEHICLE. THE BRAKE SYSTEM WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KEYES LEXUS (5905 VAN NUYS BLVD, VAN NUYS, CA 91401, (818) 538-2990) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC WAS INFORMED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 83,000.

NHTSA complaint 11355213. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

93,000 miles

WHEN PULLING OUT OF OUR NEIGHBORHOOD, MY HUSBAND SLOWED DOWN TO TURN RIGHT. UPON TURNING INTO THE MIDDLE LANE, ALL SIDE AIRBAGS, FRONT AND BACK BLEW. WHILE THE INTENSITY FROM THE BLAST ROCKED THE CAR, THERE WAS NOTHING NEARBY THAT HE HIT. NO VISIBLE DAMAGE WAS DONE TO THE CAR, WITH THE EXCEPTION OF, THE AIR BAGS. WE HAD NEVER HAD ANY ISSUES WITH THIS CAR, AND IN FACT, HAD JUST BEEN AT THE DEALERSHIP THE SATURDAY PRIOR GETTING A STATE INSPECTION AND A NEW BATTERY. THE SERVICE REP EVEN MENTIONED HOW IMPRESSED HE WAS THAT THIS WAS THE CAR'S FIRST BATTERY IN 7 YEARS AND OVER 90K MILES. HE TOLD US THE CAR LOOKED GREAT AND TO KEEP IT UP! AND THEN TUESDAY CAME AROUND AND THE AIR BAG MALFUNCTION

NHTSA complaint 11324527, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

119,500 miles

MY 2013 RX450H' ABS LIGHT SUDDENLY TURNED ON WHILE I WAS DRIVING IN A LOCAL ROAD. ALONG WITH THE ABS LIGHT, THERE WERE BRAKE WARNING LIGHT, MASTER MAINTENANCE WARNING LIGHT, SLIP LIGHT ON ALONG WITH "CHECK ABS" "BRAKE SYSTEM MALFUNCTION" WARNING MESSAGES APPEARING ON THE DASH BOARD. VERY UNSETTLING. I TOOK THE CAR TO A LEXUS DEALERSHIP AND THEY RETRIEVED ERROR CODE AS "C1391, ABNORMAL LEAK IN ACCUMULATOR. " THEY DIDN'T DETECT ANY LEAKAGE OR MOISTURE IN THE DIAGNOSIS, THEY RECOMMENDED TO REPLACE THE ABS ACTUATOR AND BOOSTER BUMP/ACCUMULATOR ASSEMBLY FOR A PRICE OF OVER $4300. AFTER I DID SOME RESEARCH OF THIS PROBLEM, I RAN INTO MANY COMPLAINT OF THE SAME ISSUE WITH VARIOUS TOYOTA AND LEXUS

NHTSA complaint 11316157, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Lexus RX Hybrid

Model year Complaints Recalls Deaths
2017 10 0
2011 12 0

Other 2013 Lexus models

Every Lexus on this site — 88 vehicles, 116 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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