CSR

Palomino · NHTSA safety record

2014 Palomino Columbus

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

18

Complaints

1

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2014 Palomino Columbus have filed 18 safety complaints with NHTSA between September 2013 and January 2020. The most complained-about system is the brakes, named in 15 of them (83%). The typical failure was reported at 2,000 miles, the median across the 11 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

EQUIPMENT

16V828000 · November 15, 2016

The defect
Forest River, Inc. (Forest River) is recalling certain model year 2015-2017 FR3 motorhomes manufactured September 24, 2014, to May 12, 2016; 2015-2017 Prime Time Spartan toyhaulers manufactured June 10, 2014, to May 31, 2016; 2013-2016 Palomino Columbus toyhaulers manufactured October 4, 2012, to December 4, 2015; and 2015-2016 XLR Thunderbolt and Nitro toyhaulers manufactured May 23, 2014, to November 23, 2016. These vehicles were equipped with certain aluminum, black, ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
The risk
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
The remedy
Forest River will notify owners, and dealers will install a remedy kit to correct the issue, free of charge. The recall began on January 3, 2017. Owners may contact Forest River customer service at 1-574-206-7600. Forest River's number for this recall is 51-11102016-0271.

Forest River, Inc. · up to 1,104 vehicles across all model years covered

EQUIPMENT

13V203000 · May 17, 2013

The defect
Forest River is recalling certain model year 2013-2014 Forest River models Blue Ridge, Cardinal, Cherokee, Columbus, EVO, Georgetown, Flagstaff, Forester, Lexington, Puma, Rockwood, Sabre, Salem, Sandpiper, Sandstorm, Sierra, Stealth, Sunseeker, Wildcat, Wildwood, Work and Play and XLR; Coachmen models Brookstone, Catalina, Chaparral, Concord, Encounter, Freedom Express, Freelander, Leprechaun, Mirada, Pursuit, and Sportcoach; Prime Time models Avenger, Crusader, Lacrosse, Saniber, and Tracer; Palomino model Maverick Truck Camper; Cargo Mate model Eliminator and Shasta models Revere, Phoenix recreational vehicles manufactured from February 13, 2013, through April 18, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
The risk
If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The remedy
Forest River will notify owners and Dometic staff will replace the affected motors with motors of a different design. The safety recall began on July 29, 2013. Owners may contact Forest River at 1-574-389-4600 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Forest River, Inc. · up to 9,526 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Brake Surface Grease Contamination

PE14008

Closed preliminary evaluation · opened March 20, 2014 · closed October 7, 2014

the brakes, the electric brakes

The Office of Defects Investigation (ODI) opened this investigation based on 8 Vehicle Owner Questionnaires (VOQ) alleging grease contamination on the trailer brake shoes or drums.This condition could potentially increase the towing vehicle's stopping distance and therefore increase the risk of a crash.During the investigation, ODI received 2 additional VOQs alleging the same problem.ODI sent Information Request letters to Forest River and the component supplier, Lippert Components, Inc. (LCI).In response, each provided complaint and warranty information for the subject & peer vehicles and components respectively.ODI visited multiple Recreational Vehicle (RV) dealers to survey their pre-delivery and maintenance inspections.In addition to local dealerships, ODI visited the Columbus, Forest River and LCI axle plants.ODI observed the hub assembly process at LCI and noted that the hub and bearings are assembled at a subassembly station and greased before transferring them to the main line for assembly on the axle.This allows for grease to escape the seal before ever being assembled.If the grease is not completely removed by the employee just prior to assembly, it may remain on the braking surface. A thorough review of the available data revealed one crash.The crash was minor and although an injury was reported, ODI was not able to confirm as no police report had been generated.ODI attempted to interview both parties; however, the subject vehicle owner was the only respondent.At the time of the incident, no injuries were apparent and the police therefore did not respond.The subject vehicle owner later learned that the other party claimed an injury.ODI's review of warranty data indicated that most owners recognized an issue with their trailer brakes early in the life of the trailer.RVs are typically returned to the dealer for warranty work after the first month or two of ownership.Many units were corrected during this initial break in period.Others were corrected when receiving the first annual service, as is recommended in the owner's manual.Grease on the vehicle's braking surface can diminish the vehicle's brake performance.However, as this issue exists at the time the trailer is originally purchased and does not get progressively worse over time and given that the trailers have one to two years in service with no significant events as the result of brake degradation, ODI does not believe this condition presents an unreasonable risk to safety.Forest River has initiated an Owner Notification Program (ONP) and will alert each subject vehicle owner that their unit should be inspected for grease on the braking surfaces if they have not already done so. LCI claims to have improved their training and material handling practices to reduce future issues.This investigation is closed as further use of agency resources does not appear to be warranted. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following complaint identification numbers: 110546092, 10560304, 10561961, 10563621, 10563591, 10564143, 10563464, 10567696, 10577479, 10587690

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 18.

SERVICE BRAKES 15 83%
WHEELS 5 28%
STRUCTURE 2 11%
TIRES 1 6%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 13.

2013 2014 2020
2013 to 2020

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

1 injured · crash · 300 miles

TL* THE CONTACT OWNS A 2014 FOREST RIVER COLUMBUS FIFTH WHEEL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 28 MPH, THE BRAKE PEDAL WAS ENGAGED WITH A DELAYED RESPONSE. THE CONTACT SWERVED AND THEN CRASHED INTO ANOTHER VEHICLE. THE FRONT SEAT PASSENGER OF THE SECOND VEHICLE SUSTAINED UNKNOWN INJURIES. A POLICE REPORT WAS NOT FILED. THE FRONT DRIVER'S SIDE FENDER AND REAR BUMPER OF THE CONTACT'S VEHICLE BECAME SLIGHTLY DETACHED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE FOUR BRAKE ASSEMBLIES WOULD NEED TO BE REPLACED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 300.

NHTSA complaint 10544291. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE
I OWN A 2014 PALAMINO COLUMBUS 5TH WHEEL CAMPER. THERE IS A SMALL CRACK IN THE FRONT CORNER OF THE BEDROOM SLIDE OUT. THE COLUMBUS FACEBOOK PAGE IS FULL OF COMPLAINTS ABOUT THIS PARTICULAR PROBLEM. FOREST RIVER HAS FIXED SOME UNITS UNDER WARRANTY AND THEY ADMIT THAT THERE IS A STRUCTURAL PROBLEM WITH THE FRAMES OF THE CAMPERS. LIPPERT IS THE MANUFACTURER OF THE FRAME AND IT HAS POOR WELD AND POOR STRUCTURAL SUPPORTS. THERE ARE LITERALLY THOUSAND OF THESE UNITS OUT THERE THAT NEED FIXING. I HAVEN'T HEARD OF ANY BREAKING IN HALF TRAVELING DOWN THE ROAD BUT, ONE WOULD THINK IF THE STRUCTURE GOT WEAK ENOUGH IT MIGHT COLLAPSE GOING DOWN THE ROAD AND CAUSE DEATH OR SERIOUS INJURIES. PLEASE VISIT

NHTSA complaint 11299830, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE
TL* THE CONTACT STATED THAT WHILE TOWING A 2014 PALOMINO COLUMBUS ON A 2012 RAM 2500. THE VEHICLE WAS BEING TOWED AT UNKNOWN SPEEDS, THE SPARE TIRE CARRIER DETACHED FROM THE RECREATIONAL VEHICLE WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint 11060769. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
ON JULY 10, 2014 MY WIFE AND I BOUGHT A COLUMBUS 340 RK FIFTH WHEEL MADE BY FOREST RIVER. UPON DELIVERY AUGUST 14TH 2014 WE NOTICED IMMEDIATE DEFECTS AND CALLED RV WHOLESALERS TO NOTIFY OF THE ISSUES. SINCE WE HAD A TRIPPED PLANNED WITH THE 5TH WHEEL TO DRIVE THROUGH THE ROCKY MOUNTAINS MY WIFE AND I STATED WE WOULD TAKE IT IN FOR REPAIRS AFTER THE TRIP. DURING OUR TRIP I NOTICED THAT THE BRAKES FELT LIKE THEY WERE NOT WORKING PROPERLY AND NOTIFIED THE DEALERSHIP OF THE ISSUE. WE AGREED ON A REPAIR SHOP WHERE I DELIVERED THE 5TH WHEEL (SEPT 14, 2014) AND GAVE A LIST OF DEFECTS TO THE REPAIR SHOP AND RV DEALER. BRAKES WERE NUMBER 1 CONCERN. THE REPAIR SHOP CALLED ME AND STATED THE WIRING

NHTSA complaint 10811184, quoted in part. Filed by an owner and not verified by NHTSA or by us.

WHEELS
THE STUDS SNAP OFF AND THE WHEEL AND TIRE ARE NO LONGER SECURED TO THE HUB. THE WHEEL MAY SEPARATE FROM THE TRAILER CAUSING IT TO BE A PROJECTILE ON THE HIGHWAY INCREASING THE RISK OF A CRASH. *TR

NHTSA complaint 10703238. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

6,700 miles

BRAKES WERE SUSPECT, WEAK, INCONSISTENT ACTION. TOOK TO DEALER FOR REPACK AND INSPECT BRAKES. DISCOVERED ALL 4 SEALS FAILED AND ALL FOUR BRAKE ASSEMBLIES WERE COVERED IN GREASE. DEALER CONTACTED MANUFACTURE OF BRAKE ASSEMBLY, LIPPERT COMPONENTS, INC., AND THEY REPLACED BRAKES UNDER WARRANTY. *JS

NHTSA complaint 10661838. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1,500 miles

NOTE - AXEL INFO IS: FRONT AXEL SERIAL# 045-002512768, REAR AXEL SERIAL# 045-002512757, NV# 284479, DOM IS 1-16-14. PURCHASED TRAILER NEW WITH FIRST USE IN APRIL 2014. OVER NEXT FEW MONTHS TRAILER WOULD NOT STOP AS EASILY AND QUICKLY AS IT DID WHEN WE FIRST STARTED USING IT. THE CONTINUED REDUCTION IN BRAKING ABILITY OVER TIME REQUIRED THAT I CONTINUE TO INCREASE THE BRAKE CONTROLLER SETTINGS UNTIL I REACHED THE HIGHEST SETTING OF 10. WE DID NOT FEEL SAFE WHILE PULLING THIS TRAILER. ALTHOUGH WE DID NOT HAVE AN ACCIDENT I ASKED OUR DEALER TO INSPECT. WHEN THEY DID THEY FOUND THAT 3 WHEELS HAD BLOWN SEALS AND ENTIRE BRAKE SYSTEM WAS COVERED IN GREASE, THE 4TH WHEEL ALSO HAD A BLOWN SEAL BUT

NHTSA complaint 10653642, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Palomino Columbus

Model year Complaints Recalls Deaths
2013 16 2

Every Palomino on this site — 2 vehicles, 16 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst