CSR

Scion · NHTSA safety record

2014 Scion XB

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2014 Scion XB have filed 9 safety complaints with NHTSA between November 2015 and May 2025. The most complained-about system is the air bags, named in 3 of them (33%). The typical failure was reported at 59,500 miles, the median across the 4 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (2)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V005000 · January 9, 2019

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Toyota Motor Engineering & Manufacturing · up to 1,299,448 vehicles across all model years covered

EQUIPMENT

14V828000 · December 30, 2014

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2014-2015 Toyota 4Runner, Tacoma, FJ Cruiser, Land Cruiser, RAV4, Scion FRS, and XB vehicles. The affected vehicles may have accessories installed by SET, such as running boards or other items, that were incorrectly installed. The accessory attaching fasteners were not tightened with the proper torque, possibly causing the accessory to detach from the vehicle.
The risk
Accessories that detach from a vehicle may result in a vehicle crash and/or personal injury.
The remedy
SET will notify owners, and dealers will inspect and tighten the affected bolts, free of charge. The recall began February 23, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-14B.

Southeast Toyota Distributors, LLC · up to 3,958 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

AIR BAGS 3 33%
ENGINE 3 33%
STRUCTURE 2 22%
SERVICE BRAKES 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 4.

2015 2019 2025
2015 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

crash · 13,000 miles

TL* THE CONTACT OWNS A 2014 SCION XB. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED HOWEVER WAS LOSE. THE VEHICLE FAILED TO STOP AND CRASHED INTO A VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THERE WERE NO REPORTED INJURIES. THE AIR BAGS DID NOT DEPLOY. THE CONTACT CALLED MARKQUART TOYOTA (1844 COMMERCIAL BLVD, CHIPPEWA FALLS, WI 54729(715) 834-4440) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint 11302995. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The contact owns a 2014 Scion XB. The contact stated that while driving on several occasions at various speeds, the contact observed an abnormal burning odor. The contact stated that on several occasions while inspecting the engine oil, the contact became aware that the oil level was low, and oil was added to the vehicle. The oil warning light was occasionally illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine was consuming an excessive amount of oil, and that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA complaint 11660665. Filed by an owner and not verified by NHTSA or by us.

ENGINE

75,000 miles

TL* THE CONTACT OWNS A 2014 SCION XB. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERE OIL CONSUMPTION. THE OIL LEVEL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE VEHICLE WAS CONSUMING A LOT OF OIL. THE CONTACT SPOKE TO NORTH HOLLYWOOD TOYOTA (4606 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91602) WHERE THEY ACKNOWLEDGED THAT THE FAILURE WAS A KNOWN ISSUE HOWEVER, THERE WERE NO RECALLS ON THE VEHICLE RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.*DT

NHTSA complaint 11343529. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

64,000 miles

AIR BAG LIGHT ILLUMINATED. DEALER IDENTIFIED PROBLEM AS "FOUND SPIRAL CABLE FAILED. INTERNAL PARTS FAILURE, SPIRAL CABLE IS BEHIND THE STEERING WHEEL AND CONTROLS THE DRIVER SIDE AIR BAG UNIT" QUOTED COST OF REPAIR: $552 ON TOP OF THE $130 ALREADY SPENT TO DISCOVER THE CAUSE .

NHTSA complaint 11233432. Filed by an owner and not verified by NHTSA or by us.

ENGINE
CAR BURNING OIL, 128000 MILES. OIL LIGHT CAN ON BEFORE OIL CHANGE WAS NEEDED. CHECKED OIL LEVEL IT WAS REALLY LOW. NO VISIBLE LEAKS. I HAD TO ADD 1 QUART OF OIL 1 MONTH GETTING OIL CHANGED. I HAVE READ THAT SCION XB HAS HAD A PROBLEM WITH OIL CONSUMPTION BECAUSE OF THE PISTON RINGS IN PREVIOUS MODELS.WONDERING IF MY CAR IS HAVING THE SAME PROBLEM

NHTSA complaint 11191190. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
TL* THE CONTACT OWNS A 2014 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V005000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIKE ERDMAN TOYOTA (4650 FL-520, COCOA, FL 32926, (321) 453-1313) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. CONSUMER STATED ALL ISSUES WERE RESOLVED.*JB

NHTSA complaint 11187029. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Scion XB

Model year Complaints Recalls Deaths
2013 13 2
2012 45 3
2011 54 5
2010 55 7

Every Scion on this site — 13 vehicles, 28 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst