CSR

Chrysler · NHTSA safety record

2015 Chrysler 200

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 1,990 safety complaints about the 2015 Chrysler 200 with the US government. Of those, 99 describe a crash, 24 mention a fire, 58 people were injured and no death is recorded. 8 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 754 complaints, 38% of the total. The typical failure was reported at 44,000 miles, the median across the 1,443 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers March 2014 to September 2026 · How this is counted

What is on file

1,990 complaints on file

1,990

Complaints

99

Describe a crash

24

Mention fire

58

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 754 · 38%
POWER TRAIN 694 · 35%
ENGINE 607 · 31%
AIR BAGS 327 · 16%
UNKNOWN OR OTHER 276 · 14%
VEHICLE SPEED CONTROL 159 · 8%
SERVICE BRAKES 111 · 6%
ELECTRONIC STABILITY CONTROL (ESC) 108 · 5%
STEERING 86 · 4%
SUSPENSION 60 · 3%
FUEL/PROPULSION SYSTEM 54 · 3%
WHEELS 33 · 2%
0 304 608

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 1,990.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 366.

388 291 194 97
14 15 16 17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2014 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2015 Chrysler 200, and it is a separate question from what owners report going wrong later.

Test 4 DR AWD 4 DR FWD
Overall Not rated
Frontal crash Not rated
Frontal, driver Not rated
Frontal, passenger Not rated
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 10.7% 10.7%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

8 on file

ELECTRICAL SYSTEM:WIRING

18V332000 · May 17, 2018

The defect
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
The risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
The remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Chrysler (FCA US LLC) · up to 4,815,661 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

16V529000 · July 12, 2016

The defect
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
The risk
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
The remedy
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

Chrysler (FCA US LLC) · up to 329,540 vehicles across all model years covered

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

16V114000 · February 26, 2016

The defect
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
The risk
If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
The remedy
Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.

Chrysler (FCA US LLC) · up to 71 vehicles across all model years covered

ELECTRICAL SYSTEM

15V470000 · July 28, 2015

The defect
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.
The risk
An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.

Chrysler (FCA US LLC) · up to 77,971 vehicles across all model years covered

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

15V461000 · July 23, 2015

The defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
The risk
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
The remedy
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Chrysler (FCA US LLC) · up to 1,416,903 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

15V090000 · February 13, 2015

The defect
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.
The risk
If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.
The remedy
Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.

Chrysler (FCA US LLC) · up to 21,466 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING

14V480000 · August 5, 2014

The defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.
The risk
Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.
The remedy
Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.

Chrysler Group LLC · up to 8 vehicles across all model years covered

SUSPENSION:REAR:SHOCK ABSORBER

14V392000 · July 2, 2014

The defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
The risk
Damage to the tire or reduced braking increases the risk of a vehicle crash.
The remedy
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

Chrysler Group LLC · up to 20,347 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Software security vulnerability

RQ15004

Closed recall query · opened July 24, 2015 · closed January 5, 2016 · led to recall 15V508000

the electrical system

On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

3 injured · crash · towed · 26,000 miles

ON NOVEMBER 29, 2017 AT APPROXIMATELY 5:15 PM, WAS DRIVING APPROXIMATELY 25MPH IN TRAFFIC ON A TWO LANE. I HIT THE BRAKE TO STOP, NO BRAKES, AND I HIT THE PERSON IN FRONT OF ME. AFTER HITTING THEM, I BOUNCED OFF AND CONTINUED TO MOVE WITH NO BRAKES. MY AIRBAGS DID NOT DEPLOY AND I SUSTAINED INJURIES TO ME CHEST, NECK, HEAD AND BACK. I WAS ABLE TO STEER THE CAR IN THE RIGHT SIDE LANE AND EVENTUALLY WAS ABLE TO STEER INTO A PARKING LOT; STILL WITH NO BRAKES. I LOOKED DOWN TO PULL UP THE EMERGENCY BRAKE AND SAW THE SHIFTER IN NEUTRAL. I THEN PUT THE SHIFTER IN PARK AND THE CAR FINALLY STOPPED. I DO NOT YET HAVE THE POLICE REPORT. I DID NOT RECEIVE A TICKET, BUT WAS TAKEN BY AMBULANCE TO THE

NHTSA complaint 11051622, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 25,300 miles

ON SATURDAY 2/27/16, MY HUSBAND AND I WERE GOING THROUGH AN INTERSECTION (WE HAD THE GREEN LIGHT) AND A FORD F-150 TRUCK RAN A RED LIGHT FORCING US TO T-BONE HIS TRUCK. WE WERE GOING APPROX 25 MPH AND THE TRUCK WAS GOING APPROX 40 MPH WHEN WE COLLIDED. THE AIRBAGS ON MY CHRYSLER 200 DID NOT DEPLOY BUT THE AIRBAGS ON THE F-150 DID DEPLOY. MY HUSBAND AND I BOTH RECEIVED HEAD, NECK AND BACK PROBLEMS FROM THIS ACCIDENT BUT THANKFULLY NOTHING EXTREMELY MAJOR. I AM INCLUDING PICTURES OF THE INSIDE AND OUTSIDE OF THE CAR IMMEDIATELY AFTER THE ACCIDENT.

NHTSA complaint 10839355. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 30,000 miles

MY DAUGHTER WAS IN A CAR ACCIDENT ON JANUARY 27, 2017 WHERE THEY HAD TO CUT HER OUT OF THE CAR AND HER AIR BAGS NEVER DEPLOYED ON ANY PART OF THE VEHICLE

NHTSA complaint 10948481. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed

MY CHRY 200, 2015 WAS INVOLVED IN A FRONT END COLLISION AND THE AIR BAGS DID NOT DEPLOY. WHEN MY CAR COLLIDED WITH THE SIDE OF A SCHOOL BUS THE WHOLE FRONT AND DRIVER SIDE OF THE CHRYSLER WAS SMASHED IN AND TORE OFF. THE VEHICLE WAS IN MOTION ON IMPACT, ON A CITY STREET WHILE TURNING LEFT.

NHTSA complaint 10954138. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My 2015 Chrysler 200 displayed the warning “Service Trans Stop Safely Shut Off Engine to Engage Park.” The vehicle has approximately 79,136 miles. I am concerned this is a safety-related transmission/park engagement defect because the warning indicates the vehicle may not properly engage Park. I am requesting that NHTSA document and investigate this issue and determine whether my vehicle is affected by an existing transmission-related recall or whether the affected vehicle population should be reviewed.

NHTSA complaint 11767661. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

180,000 miles

The contact owns a 2015 Chrysler 200. The contact stated that on several occasions while driving, the vehicle unexpectedly shut off. The contact was able to restart the vehicle. The vehicle was towed to an independent mechanic on three separate occasions, and the vehicle was diagnosed. The contact was informed that the power distribution center was inoperable and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 15V470000 (ELECTRICAL SYSTEM); as a possible cause for the failure. The manufacturer was not notified of the failure. The failure mileage was 180,000.

NHTSA complaint 11767508. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Code C14A7 and internal binding occurred on my 2015 Chrysler 200, which shares the identical PTU architecture as the recalled 2015 Jeep Cherokee.

NHTSA complaint 11767063. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Electricity light came on as well as overheating light and engine light all at once also stalling

NHTSA complaint 11762269. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Vehicle does shift to p then desired gear. It stalls at traffic stop lights. Very dangerous. I do not know what the issue is.i got home to test the issue while in drive with brake pushed down as if I were in idle, at a stop light, and it did the same thing in the video.

NHTSA complaint 11760687. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My vehicle lost power while driving had my new born baby in the car with me I was told that it may be issue an electrical connection from 2 different repair shops Tuscaloosa Chrysler tried to service the car for 2 weeks and stated that it was issue with the PMC but they were unable to locate the issue why the vehicle couldn’t get power and said that they no longer make that model vehicle anymore and they weren’t able to get parts and referred me to Henry Automotive in Tuscaloosa that worked on the vehicle for almost 6 months and weren’t able to locate the problem as to why the car was unable to receive power after both repair shops although after checking past recalls for electrical issues

NHTSA complaint 11760529, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chrysler 200

Model year Complaints Recalls Deaths
2017 43 1 —
2016 344 2 —
2014 192 1 1
2013 628 5 —
2012 638 4 —
2011 336 3 —

Other 2015 Chrysler models

Town and Country 383 300 98

Complaints on file, same model year.

Every Chrysler on this site — 49 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst