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Fiat · NHTSA safety record

2015 Fiat 500E

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

11

Complaints

1

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2015 Fiat 500E have filed 11 safety complaints with NHTSA between March 2015 and January 2018. The most complained-about system is the electrical system, named in 8 of them (73%). The typical failure was reported at 1,235 miles, the median across the 8 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

16V303000 · May 16, 2016

The defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Fiat 500e vehicles manufactured March 22, 2012, to January 29, 2016. The power inverter module (PIM) may experience voltage spikes which can cause the propulsion system to shut down and loss of motive power.
The risk
Loss of motive power can increase the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will update the PIM software, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S26.

Chrysler (FCA US LLC) · up to 16,584 vehicles across all model years covered

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

15V179000 · March 27, 2015

The defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Fiat 500 EV vehicles manufactured March 27, 2012, to November 1, 2014. If the vehicle goes in to limp home mode, incompatible software between Electric Vehicle Control Unit (EVCU) and Battery Pack Control Module (BPCM) may cause the electric propulsion system to fully shut down.
The risk
An electric propulsion system shut down will cause a stall-like condition, increasing the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will update the vehicle software to ensure compatability between components, free of charge. The recall began on May 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R15.

Chrysler (FCA US LLC) · up to 5,660 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 11.

ELECTRICAL SYSTEM 8 73%
FUEL/PROPULSION SYSTEM 4 36%
ENGINE 2 18%
AIR BAGS 1 9%
POWER TRAIN 1 9%
UNKNOWN OR OTHER 1 9%
VISIBILITY/WIPER 1 9%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2015 at 5.

2015 2018
2015 to 2018

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · 600 miles

TL* THE CONTACT OWNS A 2015 FIAT 500E. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO GEICO COLLISION CENTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 600.

NHTSA complaint 10734871. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

25,000 miles

THE 2013-2017 FIAT 500E CHARGER PORT [THE PART MOUNTED ON THE VEHICLE] IS A WEAK PLASTIC PART THAT BREAKS EASILY WHILE THE VEHICLE IS PARKED & BEING PLUGGED/UNPLUGGED FROM VEHICLE CHARGERS. INDICATIONS ARE THAT MOST BREAK DUE TO THE ACTION OF PLUGGING & UNPLUGGING THE VEHICLE. IT IS ALSO BOLTED TO THE BODY IN A WAY THAT STRESSES THE MATERIAL FURTHER, CAUSING IT TO BREAK EVEN EASIER. IT IS ALSO MOUNTED IN A POORLY CONCEIVED POSITION THAT LEAVES IT SUSCEPTIBLE TO DAMAGE BY OTHER VEHICLES, PASSING PEDESTRIANS & BICYCLISTS, HARD TO PLUG/UNPLUG CHARGE UNITS, & MORE. BROKEN CONNECTORS CAUSE WIRE HARNESS DAMAGE WHICH CAN LEAD TO ELECTRICAL SHORTS, FIRES [INCLUDING BATTERY PACK FIRES], &

NHTSA complaint 11061050, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER

36,000 miles

MY SUNROOF EXPLODED WHILE DRIVING ON THE FREEWAY. AS I WAS DRIVING (WITH SUNROOF CLOSED), A LOUD "BOOM" SOUNDED. MY FIRST THOUGHT WAS SOMETHING HIT ME. BUT I QUICKLY REALIZED MY SUNROOF EXPLODED. CARS BEHIND ME SCATTERED AS GLASS FLEW ALL OVER THE FREEWAY. THIS EXPLOSION WAS QUITE JARRING, AND UNDER DIFFERENT CIRCUMSTANCES, THIS COULD HAVE CAUSED AN ACCIDENT. FORTUNATELY, THAT DIDN'T HAPPEN. I CONTACTED FIAT CHRYSLER, BUT THEY WILL NOT CLAIM FAULT. SUNROOFS DON'T EXPLODE. AND IF THEY DO, IT HAS TO BE A MANUFACTURING FLAW. FIAT CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THIS BEFORE AN INCIDENT LIKE THIS CAUSES SOME ONE TO GET HURT.

NHTSA complaint 10990846. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
FAULTY CHARGER (ELECTRIC CAR) CAUSING POWER OUTLET TO MELT - FIRE HAZARD. CHARGER RATED FOR 12A, OUTLET RATED FOR 20A BUT IT STILL MELTED IT. SUSPECT BAD ELECTIRICAL CONNECTION IN CHARGER PLUG RESULTING IN HEATING OF METAL CONTACT.

NHTSA complaint 10937788. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 FIAT 500E. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V303000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT HAVE ACCESS TO A DEALER TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint 10938353. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

10,000 miles

VEHICLE WILL NOT START FOLLOWING A EVENING CHARGE. 12 VOLT SYSTEM DRAINS AND CHARGING SYSTEM DOES NOT FUNCTION. FOLLOWING MORNING VEHICLE IS NOT MOVABLE AND KEY WILL NOT BE REMOVABLE. YOU CAN TRY JUMPING THE 12 VOLT SYSTEM, BUT DOES NOT ALWAYS WORK. IF VEHICLE BECOMES FUNCTIONAL YOU WILL GET A HOST OF ERROR MESSAGES INCLUDING PROPULSION SYSTEM ERROR REQUIRING A RETURN TO DEALERSHIP. CHRYSLER/FIAT IS AWARE OF THE PROBLEM AND SUGGEST TO PLUG THE VEHICLE IN AS NORMAL AND ADD A TRICKLE CHARGER UNDER THE HOOD TO THE 12 VOLT SYSTEM!!! THIS PROBLEM OCCURS AT LEAST ONCE/WEEK AND FIAT DOES NOT HAVE A SOLUTION. FILED A COMPLAINT WITH CUSTOMER CARE WHICH AGREED TO DO A SOFTWARE FIX, BUT INSTEAD CLOSED

NHTSA complaint 10871043, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
RECEIVED A R20 SAFETY RECALL NOTICE FOR MY 2015 FIAT 500E REGARDING A PROBLEM WITH THE EVCU (ELECTIRC VEHICLE CONTROL UNIT) THAT MAY SET A DIAGNOSTIC TROUBLE COD (DTC) THAT CAN RESULT IN A SHIFT TO NEUTRAL CONDITION. THIS COULD CAUSE A LOSS OF MOTOR POWER, INCREASING THE RISK OF A CRASH. I CALLED PREMIER FIAT OF FREMONT 7 TIMES OVER THE COURSE OF 1-2 MONTHS AND WAS NEVER ABLE TO REACH ANYONE IN THEIR SERVICE DEPARTMENT TO SCHEDULE AN APPOINTMENT. I LEFT A MESSAGE EACH TIME NOTING THE SAFETY RECALL, BUT STILL NO RESPONSE. I AM DISAPPOINTED THAT A GREAT SALES EXPERIENCE WAS FOLLOWED BY A SERIOUSLY UNRELIABLE SERVICE EXPERIENCE. LOOKS LIKE I'LL HAVE TO DRIVE INTO THE DEALERSHIP UNANNOUNCED AT

NHTSA complaint 10819444, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Fiat 500E

Model year Complaints Recalls Deaths
2014 16 3
2013 16 4

Other 2015 Fiat models

Every Fiat on this site — 18 vehicles, 24 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst