2015 Ford F-550 SD

The defect

Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.

The risk

Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.

The remedy

Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.

Ford Motor Company · up to 6,322 vehicles across all model years covered

The defect

Life Line Emergency Vehicles (Life Line) is recalling certain model year 2014-2015 Life Line-modified Ford F-Series emergency vehicles that are equipped with Liquid Spring-brand aftermarket suspension kits. The mounting bracket that attaches the suspension fluid tank to the frame may fail allowing the fluid tank to separate from the vehicle.

The risk

If the suspension fluid tank mount fractures and the tank separates from the chassis, the tank may become a road hazard, increasing the risk of a crash.

The remedy

The remedy for this recall is still under development. The recall began on February 2, 2015. Owners may contact Life Line customer service at 1-563-578-3317.

Life Line Emergency Vehicles · up to 4 vehicles across all model years covered

The defect

Ford Motor Company (Ford) is recalling certain model year 2015 F-250, F-350, F-450, and F-550 Super Duty trucks manufactured September 13, 2013, through March 28, 2014, and equipped with 6.2L gasoline or 6.7L diesel engines and 6R140 transmissions. An error with the transmission control software may be such that while shifting from "Park" to "Drive" the vehicle may display "Drive" but possibly engage "Reverse" for 1.5 seconds before engaging "Drive." Therefore, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

The risk

If the vehicle is in "Reverse" while the while the gear selection shows "Drive," unexpected movement could occur, increasing the risk of a crash.

The remedy

Ford will notify owners, and dealers will update the transmission software, free of charge. The recall began on May 6, 2014. Owners may contact Fords customer service at 1-800-392-3673. Ford's number for this recall is 14C04.

Ford Motor Company · up to 3,973 vehicles across all model years covered

Still open preliminary evaluation · opened May 9, 2024

the diesel fuel system, the fuel system

The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Closed recall query · opened January 13, 2015 · closed March 15, 2016 · led to recall 15V175000

the electrical system, the engine, the engine and its cooling

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

My f-550 super duty diesel dump truck lost power on the highway because of a known fuel injector pump defect. The pump exploded into metal pieces that clogged all fuel lines leading to a loss of power on a highway putting everybody at risk of a collision. This fuel injector problem is known to ford and is subject to class action lawsuits. The dealer confirms that this is the problem. Apparently for the last decade, this pump has been known to fail because it was designed for European diesel not American diesel which because of the low sulfur content makes the pump cavitate because of lack of lubrication and explode. There was no indication of failure prior to the incident.

NHTSA complaint 11667670. Filed by an owner and not verified by NHTSA or by us.

This submission is more related to a brand-new fuel line that was purchased from the Ford dealer for this vehicle upon failure of the existing line. When the new line was removed from the packaging, the mechanic inspected the clip that secures the line to the secondary fuel filter housing. It was observed that the brand-new clip was defective and that even the slightest touch of the clip would unlock the line. It is believed that if this line were installed in the vehicle, the vibration of the engine could potentially unclip the line causing fuel to spray in the hot engine compartment. The line was retained and can be provided for examination.

NHTSA complaint 11618778. Filed by an owner and not verified by NHTSA or by us.

The truck was traveling west on [XXX] towards Stockton when the instrument panel illuminated with a “Low Fuel Pressure” warning and the coworker (CW) immediately pulled over. Once on the side of the road, the CW confirmed the truck was leaking fuel and the local garage was contacted. It was found that a line running to the secondary fuel filter had come loose and was leaking from the fitting. The securement clip on the line was inspected, and it is believed the clip on the line is defective. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11617603. Filed by an owner and not verified by NHTSA or by us.

I'M REPORTING A SERIOUS PROBLEM THAT MY 2015 FORD F550 WAS JUST DIAGNOSED WIT. THE DEALER IS ASKING $15,800 TO REPAIR IT. THE FUEL SYSTEM, IS CONTAMINATED, IS HAS A LOT OF OXIDATION, THE FIX INCLUDES REPLACING THE ENTIRE FUEL SYSTEM.

NHTSA complaint 11398024. Filed by an owner and not verified by NHTSA or by us.