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Triumph · NHTSA safety record

2016 Triumph Thruxton

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 21 safety complaints about the 2016 Triumph Thruxton with the US government. Of those, no death is recorded. 2 recall campaigns are open against it, covering the body structure and the electrical system.

The most complained-about system is the brakes, named in 17 complaints, 81% of the total. The typical failure was reported at 2,875 miles, the median across the 12 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers December 2016 to October 2024 · How this is counted

What is on file

21 complaints on file

21

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
SERVICE BRAKES 17 · 81%
EXTERIOR LIGHTING 2 · 10%
ELECTRICAL SYSTEM 1 · 5%
STRUCTURE 1 · 5%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 21.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 10.

12 9 6 3
16 17 20 21 22 24

This is the year the complaint was filed, not the year the failure happened. The range runs from 2016 to 2024.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2016 Triumph Thruxton. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

2 on file

STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND

20V015000 · January 15, 2020

The defect
Triumph Motorcycles America, LTD (Triumph) is recalling certain 2016-2018 Thruxton, 2016-2019 Thruxton R and 2020 Thruxton TFC motorcycles. The side stand spring may fracture, possibly allowing the side stand switch to activate and shut off the engine.
The risk
An engine stall increases the risk of a crash.
The remedy
Triumph will notify owners, and dealers will replace the side stand spring, free of charge. The recall began February 24, 2020. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is SRAN 570.

Triumph Motorcycles America, LTD · up to 3,244 vehicles across all model years covered

ELECTRICAL SYSTEM:SOFTWARE

18V084000 · January 31, 2018

The defect
Triumph Motorcycles America, LTD (Triumph) is recalling certain 2016-2018 Thruxton and Thruxton R motorcycles. The engine may stall if the throttle is open or closed quickly while the clutch lever is pulled in.
The risk
An engine stall can increase the risk of a crash.
The remedy
Triumph will notify owners, and dealers will update the engine management software, free of charge. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is 33.

Triumph Motorcycles America, LTD · up to 2,824 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Extended Stopping Distance

PE21017

Closed preliminary evaluation · opened July 9, 2021 · closed January 15, 2025

the hydraulic brakes

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE21017) on July 9, 2021 for model year (MY) 2016-2019 Triumph Thruxton and Speed Triple model motorcycles based on allegations of loss of front braking performance.Vehicle Owner Questionnaires (VOQ) indicated riders were experiencing a soft front brake lever that could result in an unexpected extended stopping distance. On July 28, 2021, ODI sent an Information Request letter to Triumph to learn more about the subject components and alleged defect.On September 24, 2021, Triumph submitted its response, which ODI analyzed.ODI learned that the majority of the VOQ incidents occurred two or more years after the motorcycle was manufactured. The manufacturer recommends changing the brake fluid every two years, regardless of mileage. As the manufacturer’s warranty lasts for two years from the date of sale, many dealers covered the complicated brake fluid replacement procedure under warranty. However, most of the motorcycles involved in these incidents were overdue to have their brake system serviced. Triumph conducted testing of the brake system to better quantify what riders were experiencing.Triumph found pulling the lever a second time immediately after an initial pull did result in less lever travel for the same force exerted on the lever.This reduction was two millimeters or less.Additional testing was conducted to ascertain the caliper force generated relative to various lever forces.Triumph found that the caliper force varied +/- 2% between the first and second pull of the front brake lever and any given applied force. Triumph claimed that the lack of proper maintenance was the cause of the soft brake lever.Triumph conducted additional testing to quantify this claim.The lever travel between the first and second pull increased 150% on an improperly maintained system versus a properly maintained system.However, the caliper force only decreased 2-3% on average with this increased lever travel, further indicating that the subject motorcycles are capable of fully stopping. ODI located and evaluated a subject motorcycle.Measurements were taken and confirmed there was a small decrease in lever travel between the first and second pull.ODI then conducted a series of hard braking events, which did not produce evidence that the difference in lever travel resulted in an extended stopping distance. ODI also considered Fatal Accident Reporting System (FARS) data.ODI identified six fatal events that involved a subject vehicle.The service history records were reviewed for each motorcycle, however,none of the records included any mention of braking problems and thus there is no indication that the alleged defect may have contributed to the fatal crashes. As of this time there are no VOQ or manufacturer claims reporting an injury, fatality, or crash arising from this issue.Based on the available information, including the absence of such events after nine years of service on the oldest motorcycles, ODI is closing this investigation.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES
the front brakes are inconsistent when engaged. the first squeeze of the brakes are spongy and almost completely squeeze down and then subsequent braking with completely clamp in 1”. The problem does not go away even after bleeding the brakes. This has occurred since ownership of over 1 year. I only came across other owners with the same issue after a google search and there is an forum thread on the issue.

NHTSA complaint 11620724. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The wire harness has torn under ignition. The traction control stops working, needles bounce, and at times will not start. The wire pulls when the handlebars are turned to the right. I brought it to Moto primo to have it fixed. There was a recall for this issue and they want to charge me over $700 for an issue that they are obviously aware of. I had the bike in AZ over last winter and brought it in on a different recall. Moto primo said that the dealer looked at the issue in Phoenix but did not replace the part. They told me that I have to deal with the dealer in Phoenix which is 1800 miles away. This is a very dangerous thing. The needles initially started bouncing when I was driving from

NHTSA complaint 11495521, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Brakes feel spongy or grinding at times. The grip on the front brakes is not good.

NHTSA complaint 11468569. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The front brake requires a first 'pump' to become effective. On subsequent application the brakes work as expected. After a short time I need to 'pump' the brake again (when first applying the brakes I can almost pull the lever to the grip). This is a known problem on many owner forums. Due to the safety hazard this should really be addressed.

NHTSA complaint 11462976. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Very time I push the front breaks, it feel spongy. First push the leveler goes almost all way down. It becomes more firm once you push it two or three time more, however, it vanishes after that. I took it to the dealer but they said that the breaks are working good. I have also changed the break fluid and bled the system according to the maintenance schedule but it has not worked at all. I have read on Triumph groups that this has been existing problems on Thruxton and speed triple models between 2016-2020. However, Thriumph hasn’t published a recall for it. It has been a serious safety problem on my bike. Fortunately, I have not had a serious accident but I had some close calls. I am

NHTSA complaint 11430365, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Front brake lever has an issue wherein it is soft and requires multiple pulls or deploys to full engage resulting in both inconsistent and unsafe operation. It has been ongoing and apparently widespread with other owners and not something repair shops have been able to localize or remedy.

NHTSA complaint 11428977. Filed by an owner and not verified by NHTSA or by us.

Compare

Every Triumph on this site — 3 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst