CSR

Volvo · NHTSA safety record

2018 Volvo VNL

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

8

Complaints

1

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2018 Volvo VNL have filed 8 safety complaints with NHTSA between September 2018 and February 2023. The most complained-about system is the power train, named in 3 of them (38%). The typical failure was reported at 300,000 miles, the median across the 7 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

EQUIPMENT:OTHER:LABELS

20V384000 · July 1, 2020

The defect
Volvo Trucks North America (Volvo) is recalling certain 2018-2021 VNL and VNR buses. The Gross Axle Weight Rating (GAWR) for the rear drive axles stated on the Federal Certification Label exceeds the rating of the wheel hubs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
If the rear axles are overloaded, over time the wheel hubs may fail prematurely, increasing the risk of a crash.
The remedy
Volvo will notify owners and send corrected replacement labels, free of charge. The recall began August 18, 2020. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX2002.

Volvo Trucks North America · up to 89 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

19V509000 · July 2, 2019

The defect
Volvo Trucks North America (Volvo Trucks) is recalling certain 2018-2020 VAH, VHD, VNL, and VNR vehicles. The fuse in the transmission circuit may blow, preventing the transmission from shifting.
The risk
If the fuse blows the transmission may not shift, increasing the risk of a crash.
The remedy
Volvo Trucks will notify owners, and dealers will inspect and replace the fuse, if necessary, free of charge. The recall began August 7, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX1903.

Volvo Trucks North America · up to 235 vehicles across all model years covered

STRUCTURE:BODY

19V208000 · March 18, 2019

The defect
Volvo Trucks North America (Volvo Trucks) is recalling certain 2018-2020 VNL and VNX vehicles configured as 740 and 760 sleeper models. The sleeper bunk window may detach and fall from the vehicle.
The risk
If a window detaches from the vehicle, it may strike another vehicle or pedestrian, increasing the risk of a crash or injury.
The remedy
Volvo Trucks has notified owners, and dealers will replace the window hinge, free of charge. Owners were notified of the recall on April 8, 2019 and will be sent a second notice when the remedy parts are available. The recall began August 21, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX1902.

Volvo Trucks North America · up to 11,089 vehicles across all model years covered

POWER TRAIN:CLUTCH ASSEMBLY

19V032000 · January 14, 2019

The defect
Volvo Trucks North America (Volvo) is recalling certain 2018-2019 Volvo VNL vehicles equipped with an automated manual transmission. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
The risk
Unintended vehicle movement can increase the risk of a crash.
The remedy
Volvo has notified owners and dealers will update the Transmission Control Module software, free of charge. The recall began February 1, 2019. Owners can contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1901.

Volvo Trucks North America · up to 1,450 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

18V668000 · September 25, 2018

The defect
Volvo Trucks North America (Volvo) is recalling certain 2016-2019 Volvo VNL trucks equipped with Cummins ISX15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
The risk
If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
The remedy
Cummins will notify owners, and dealers will replace the single screen filter banjo bolt will be replaced with a dual screen filter banjo bolt, free of charge. The recall began November 21, 2018. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1802.

Volvo Trucks North America · up to 3,705 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 8.

POWER TRAIN 3 38%
STEERING 2 25%
VEHICLE SPEED CONTROL 2 25%
AIR BAGS 1 13%
ELECTRICAL SYSTEM 1 13%
ENGINE 1 13%
FUEL SYSTEM, GASOLINE 1 13%
SERVICE BRAKES 1 13%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 3.

2018 2023
2018 to 2023

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 200,000 miles

A PRIOR WRECK HAPPEN SEMI TRUCK TRAILER CROSS MEDIAN AND LAY OVER BLOCKING ALL MY LANES IN THE DARK ON 09/10/18 TIME 0040 HRS RAINING WIPER ON . DID NOT SEE IT TILL FINAL SECONDS ROOF OF SEMI TRAILER FACING ME ON THE GROUND I DROVE THRU THE ROOF OF SEMI TRAILER WITH A LOAD OF CANDY IN IT AIR BAG DID NOT GO OFF , EARLY WARNING DISTANCE SENSOR DID NOT GO OFF EXTREME DAMAGE TO FRONT HOOD , CAB AREA MAYBE WITH THE TRAILER IN A ANGLE HIT AND ROOF FACING ME SENSORS DID NOT GO OFF VEHICLE ???

NHTSA complaint 11131041. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

towed · 537,850 miles

The contact owns a Volvo 2018 VNL64 Commercial vehicle. The contact stated that the vehicle would shut down while driving at various speeds. There was no further information provided. The vehicle was towed to the dealer, where the high pressure fuel pump filter, the differential pressure sensor, the rear wire harness were replaced. Additionally, the contact stated that the vehicle was experiencing transmission failures and would fail to respond intermittently while reversing. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 537,850.

NHTSA complaint 11508399. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

600,000 miles

The contact owns a 2018 Volvo VNL Truck. The contact stated while driving at various speeds, the vehicle was lunging forward and failed to properly respond while depressing the accelerator pedal. There was no additional information provided. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch and transmission needed to be replaced. The vehicle was repaired; however, the power train warning light illuminated a week later. The vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 600,000.

NHTSA complaint 11508392. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL:THROTTLE

574,000 miles

The contact owns a 2018 Volvo VNL. The contact stated that while approaching a stop, the clutch failed to disengage. The contact also stated that after decelerating, he depressed the accelerator pedal and the vehicle rolled back. The contact stated that the check warning light illuminated, indicating to check the transmission at the next stop. The vehicle was taken to the dealer where it was diagnosed and produced code: DTC-P107538 (Throttle Actuator Control Module) however, the contact was informed by the dealer that the clutch needed to fail 5 more times before the vehicle would be repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure

NHTSA complaint 11499899, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

300,000 miles

2019 COMPLAINED TO THE DEALER ABOUT UNEVEN WEARING OF THE FRONT TIRES THEY CHECKED ALIGNMENT THEN SAME COMPLAINT IN MARCH 2020 NO DEFECTS FIND THEN IN JULY 02 2020 I WAS UNABLE TO DRIVE BECAUSE OF VIBRATION , AFTER INSPECTION THEY FOUND PLASTIC BUSHINGS FOR BOTH KINGPINS WORN OUT AND REPLACED AS WHOLE SETS. MY COMPLAINT IS ABOUT PREMATURE FAILURE COMPONENTS AT 300000 MILES DUE TO USE OF PLASTIC BUSHINGS BY MANUFACTURER. TRUCK WAS USED ON HIGHWAYS NOT AS A VOCATIONAL TRUCK

NHTSA complaint 11338922. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
ENGINE WORKING NOT PROPERLY AND SHAKING!!!ITS HAPPENED IN 2019 !!! NOW THE SAME PROBLEM AGAIN!!!

NHTSA complaint 11318728. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

99,421 miles

TL* THE CONTACT OWNS A 2018 VOLVO VNL. WHILE DRIVING 57-65 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DRIVESHAFT TWICE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED AND WAS SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 99,421. *TR

NHTSA complaint 11182763. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Volvo VNL

Model year Complaints Recalls Deaths
2016 12 6
2014 8 12

Other 2018 Volvo models

Every Volvo on this site — 70 vehicles, 319 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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