CSR

KTM · NHTSA safety record

2019 KTM 790 Adventure R

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 8 safety complaints about the 2019 KTM 790 Adventure R with the US government. Of those, no death is recorded. 2 recall campaigns are open against it, covering the hydraulic brakes.

The most complained-about system is the brakes, named in 5 complaints, 63% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers June 2020 to April 2024 · How this is counted

What is on file

8 complaints on file

8

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
SERVICE BRAKES 5 · 63%
ENGINE 2 · 25%
ELECTRICAL SYSTEM 1 · 13%
FUEL/PROPULSION SYSTEM 1 · 13%
STEERING 1 · 13%
SUSPENSION 1 · 13%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 8.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 5.

8 6 4 2
20 21 22 24

This is the year the complaint was filed, not the year the failure happened. The range runs from 2020 to 2024.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2019 KTM 790 Adventure R. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

2 on file

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

21V304000 · April 30, 2021

The defect
KTM North America, Inc. (KTM) is recalling certain 2019-2020 KTM 790 Adventure and 790 Adventure R, and 2020 KTM 790 Adventure R Rally motorcycles. The front brake master cylinder piston return spring may be too weak to return the brake piston to its original position, reducing the functionality of the front brake.
The risk
A front brake with reduced functionality may increase the distance required to stop as well as the risk of a crash or injury.
The remedy
Dealers will replace the return spring, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact KTM customer service at 1-888-985-6090. KTM's number for this recall is KTM2106.

KTM North America, Inc. · up to 3,707 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

20V198000 · April 6, 2020

The defect
KTM North America, Inc. (KTM) is recalling certain 2019-2020 790 Adventure and 790 Adventure R motorcycles. The rear brake hose may overheat, causing the rear brake system to fail.
The risk
If the rear brake system fails, there would be reduced braking ability, increasing the risk of a crash or injury.
The remedy
KTM will notify owners, and dealers will install a new rear brake line, free of charge. The recall began April 28, 2020. Owners may contact KTM customer service at 1-888-985-6090. KTM's number for this recall is TB2011.

KTM North America, Inc. · up to 3,164 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE
At only 9000 miles, intake camshaft and follower catastrophically damaged. Routine valve clearance check at 4th oil change (much more frequent than recommended). KTM ultimately provided the parts as “goodwill”, but refused to cover labour. Numerous other reports of similar failures being reported in group forums. Also note that clutch also failed catastrophically at 3k miles. Similar situation where KTM covered parts under “goodwill”, but not labour. Similarly: there have been hundreds of others sharing stories of same failure. Bike was purchased while I was living in Texas, but failures occurred in Canada, where I have relocated and imported the bike.

NHTSA complaint 11581180. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The Display screen that offers all the info for the motorcycle has condensation inside. The motorcycle is always garaged other than when it's being ridden. There is still condensation inside the display. Sometimes vital motorcycle information isn't visible, such as ABS mode, Traction control mode, speed, rpm, etc. Vehicle has not been inspected. Through the forums I have heard many stories of others having the same issue and dealers replacing the screen in some cases if the condensation is bad enough but the issue usually returns.

NHTSA complaint 11448739. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Hello, I purchased this motorcycle new in July 2019. It currently has 9,100 miles. Since new it takes a minimum of 3-4 times to start and stay running at first start of the day. After that it starts easy and on the first try. Temperature at first start has been anywhere from upper 30's° to upper 70's°. Altitude from 500' - 4,500', basically starts the same in all instances. It seems as if it's only running on one cylinder and then "chuffs" and dies. Repeat, repeat, repeat. When it finally "catches" R.P.M. will rise up around 1,500ish R.P.M. and run smoothly. On its first few attempts the engine will barely make it to 900-1,000 R.P.M. before dying. Thank you for your assistance with this

NHTSA complaint 11445681, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
AT APPROX 5K MILES MY FRONT BRAKE STARTED GRABBING AND PULSING AT LOW SPEEDS UNDER CONSTANT LEVER PRESSURE. IT EVENTUAL GOT SO BAD THAT I FELT I COULDNT SAFELY CONTROL THE BIKE WHEN USING THE FRONT BRAKE AT LOW SPEEDS. THE DEALER WAS ABLE TO GET A WARRANTY REPLACEMENT OF THE DISKS AND PADS. APPROXIMATELY 5K MILES LATER THE PROBLEM HAS REOCCURED. THIS TIME KTM REFUSED TO COVER THE COST SO THE DEALER SUGGESTED I TRY A 3RD PARTY DISK AND PAD REPLACEMENT. ONLINE AT ADVRIDER.COM, A MOTORCYCLE FORUM THERE ARE 16 PAGES OF POSTS INCLUDING VIDEO'S WITH SEVERAL INSTANCES OF RIDERS HAVE THEIR FRONT BRAKES LOCK UP WHILE RIDING AND NOT BEING APPLIED RESULTING IN THE RIDER BEING THROWN OFF THE BIKE. I

NHTSA complaint 11383590, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

2,000 miles

THE MOTORCYCLE FRONT BRAKES STARTED PULSING AND GRABBING DURING BRAKING AT ALL SPEEDS. IT WAS MORE NOTICEABLE AT SPEEDS BELOW 20MPH WHEN COMING TO A COMPLETE STOP.

NHTSA complaint 11382783. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

10,000 miles

MY BIKE HAS HAD AND STILL DOES HAVE MULTIPLE PROBLEMS SHOCK FAILED TWICE, REAR BRAKE HOSE MELTED AND MADE BRAKES UNUSABLE WHILE I WAS ON A TRIP IN MEXICO FRONT BRAKES EXPERIENCED PULSATING SENSATION THAT PROGRESSIVELY GOT WORSE, KTM REPLACE THE BRAKE ROTORS AND FRONT WHEEL HUB, THE COUNTER SHAFT SPROCKET LEAKED OIL, KTM REPAIRED IT, BUT IT'S LEAKING AGAIN, THE ENGINE USES A QUART OF OIL EVERY 150 MILES A BOLT ON THE STEERING HEAD BROKE WHILE I WAS RIDING CAUSING A LOOSE SENSATION IN THE STEERING

NHTSA complaint 11382801. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2019 KTM models

790 Adventure 12

Complaints on file, same model year.

Every KTM on this site — 5 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst