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Grand Design · NHTSA safety record

2020 Grand Design Imagine

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 12 safety complaints about the 2020 Grand Design Imagine with the US government. Of those, no death is recorded. 2 recall campaigns are open against it, covering the body structure and equipment.

The most complained-about system is the tires, named in 7 complaints, 58% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers July 2019 to June 2026 · How this is counted

What is on file

12 complaints on file

12

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
TIRES 7 · 58%
SUSPENSION 3 · 25%
STRUCTURE 2 · 17%
EQUIPMENT 1 · 8%
STEERING 1 · 8%
UNKNOWN OR OTHER 1 · 8%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 12.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 4.

8 6 4 2
19 20 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2019 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2020 Grand Design Imagine. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

2 on file

STRUCTURE:INTERIOR PANELS:DOOR

22V039000 · January 28, 2022

The defect
Grand Design RV, LLC (Grand Design) is recalling certain 2020-2021 Imagine travel trailers. The cast aluminum pull handles on the cabinet doors and drawers may have sharp edges.
The risk
Sharp handles could scrape or cut an occupant, increasing their risk of injury.
The remedy
Dealers will replace the handles, free of charge. Owner notification letters were mailed March 14, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910027.

Grand Design RV, LLC · up to 20,144 vehicles across all model years covered

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

21V393000 · May 26, 2021

The defect
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
The risk
Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
The remedy
Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.

Grand Design RV, LLC · up to 55,508 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SUSPENSION
I am filing a formal safety complaint against Camping World for structural equipment overloading, unauthorized safety component manipulation, and willful public safety endangerment. On May 29, the dealer hitched a 37' long trailer to my half ton truck frame. This combination violates critical highway stability standards. A 37' trailer requires a minimum 178" tow vehicle wheelbase to counteract lateral wind forces and semi-truck displacement. Operating it with a 157" wheelbase leaves a catastrophic 21" layout deficit, causing uncontrollable highway sway. The tailer's loaded tongue weight (1,223 to 1,529 lbs based on a 10,195 lb GVWR) physically overloads the truck's factory stamped 1,22o lb

NHTSA complaint 11741571, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
The frame of the trailer has. cracked in 4 places. Directly behind each wheel. Right in the middle of. the steel. There is a known defect in these frames. Cheap steel? Who knows but I'm one of many that this has happened to. The company has denied any warrranty.

NHTSA complaint 11667331. Filed by an owner and not verified by NHTSA or by us.

TIRES
All tires failed. 225/75 R15 Took my tires in for a routine rotation and balance cracks were on the tires. Dry rot

NHTSA complaint 11618205. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Frame is cracked. Both sides frame rails have horizontal cracks forming near the leaf spring mount brackets. The structural integrity of our camper is now compromised. If a frame rail were to fail during travel, the loss of control to the tow vehicle would follow, most likely on public roadways. The crack will be present no matter who inspects it. The failure was noticed when I inspected the frame after being made aware of how common frame rail failures are with Grand Design products. Will be following through with attempting to have the manufacturer cover this defect under warranty.

NHTSA complaint 11604580. Filed by an owner and not verified by NHTSA or by us.

TIRES

2,000 miles

The contact owns a 2020 Grand Design Imagine equipped with Westlake Tires, Tire Line: Super ST, Tire Size: 225/75/R15, DOT Number: JULT1CT. The contact stated while driving 60 MPH, the contact heard a loud explosion and became aware that the front driver’s side tire had experienced a blowout. The contact was able to pull over on the side of the roadway. The contact replaced the tire with the spare tire. The dealer was contacted and recommended that all of the tires be replaced. The manufacturer was not contacted. The failure mileage was 2,000.

NHTSA complaint 11543493. Filed by an owner and not verified by NHTSA or by us.

TIRES:SIDEWALL
Tire size ST225/75/R15. Traveling on a two lane county highway in Pierce County, WI. Tire pressure as indicated on the Tire Minder i10 TPMS was 82 psi. Ambient air temperature was about 70F. Road surface was dry at the time. Incident began with suspected rupture in tire sidewall. No indication by TPMS prior to incident of increased temperature or decreased pressure. Sidewall failure was followed by separation of tread from tire body, causing damage to vehicle fender skirt, which departed the vehicle. Vehicle slowed under moderate breaking to a stop within about 300 yards. No reports with law enforcement filed. Photos attached.

NHTSA complaint 11527789. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Grand Design Imagine

Model year Complaints Recalls Deaths
2022 13 3 —
2021 18 3 —
2018 8 4 —

Other 2020 Grand Design models

Momentum 29 Solitude 14

Complaints on file, same model year.

Every Grand Design on this site — 24 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst