CSR

Triumph · NHTSA safety record

2020 Triumph Rocket 3 GT

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

8

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2020 Triumph Rocket 3 GT have filed 8 safety complaints with NHTSA between July 2021 and July 2026. The most complained-about system is the brakes, named in 7 of them (88%). The typical failure was reported at 5,849 miles, the median across the 1 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

23V730000 · October 31, 2023

The defect
Triumph Motorcycles America, Ltd. (Triumph) is recalling certain 2020 Rocket 3 TFC, 2020-2024 Rocket 3 R, Rocket 3 GT, 2022 Rocket 3 GT Triple Black, and Rocket 3 R Black motorcycles. The rear brake master cylinder may fail to move fluid through the system properly, requiring an extended distance to stop.
The risk
Extended stopping distance increases the risk of a crash.
The remedy
Dealers will replace the rear brake master cylinder, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Triumph's customer service at 1-678-854-2010. Triumph's number for this recall is SRAN 611.

Triumph Motorcycles America, Ltd. · up to 3,557 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS

20V740000 · November 30, 2020

The defect
Triumph Motorcycles America, LTD (Triumph) is recalling certain 2020-2021 Rocket 3 GT, Rocket 3 R, and 2020 Rocket 3 TFC motorcycles. Air could have entered the antilock brake system (ABS) modulator while the rear brake system was filled during production.
The risk
Over time, the air in the ABS modulator can deteriorate rear braking efficiency, increasing the distance required to stop and the risk of a crash.
The remedy
Triumph will notify owners, and dealers will bleed the rear brake system, free of charge. The recall began December 18, 2020. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is SRAN 587.

Triumph Motorcycles America, LTD · up to 1,241 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 8.

SERVICE BRAKES 7 88%
EXTERIOR LIGHTING 1 13%
SERVICE BRAKES, HYDRAULIC 1 13%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 3.

2021 2022 2026
2021 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES
The rear brake system on my 2020 Triumph Rocket 3 GT has failed repeatedly since purchase. After 2–3 rides, the rear brake progressively fades and then loses all braking force. The defect has been reproduced six times over multiple years and is documented in six repair orders. The motorcycle is available for inspection. The safety risk is loss of rear braking while riding. The motorcycle has been returned to me in unsafe condition, including loose handlebars and a heat shield falling off after service. My father witnessed these conditions. The dealership (Northern Colorado Powersports) confirmed the brake failure but only performed temporary brake bleeds and one brake line replacement. They

NHTSA complaint 11748231, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
After Triumph recall myself and many rocket owners are still experiencing brake failure on our bikes. We are being forced by triumph to dealer to bleed brakes at our cost. This does not fix the issue as brakes keep failing. Additionally, on my bike this is causing the hill hold indicator light to indicate hill hold is active, when in fact it is not active. This is a safety issue.

NHTSA complaint 11734952. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

5,849 miles

The contact owns a 2020 Triumph Rocket 3 GT. The contact stated that the rear brake master cylinder failed to move fluid through the system properly, which required an extended distance to stop the motorcycle. The contact referenced NHTSA Campaign Number: 23V730000 (SERVICE BRAKES, HYDRAULIC); and associated the failure with the recall; however, after the repair was performed twice, the failure persisted. The dealer was notified of the most recent failure. The motorcycle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 5,849.

NHTSA complaint 11719977. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Triumph has issued a recall for rear brakes failing that does NOT fix the issue. Myself and many other owners are experiencing multiple rear brake failures after several recall attempts. I have had my rear brakes fixed by recall 3 times, including an ABS modulator replacement and my brakes are going bad again. This is an extreme safety issue and someone is going to get seriously injured.

NHTSA complaint 11498741. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The rear brake pedal when pushed goes all the way down and does not actuate the rear brake at all. This failure affects the breaking safety of the motorcycle substantially.

NHTSA complaint 11486994. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Triumph issued a recall (SRAN 587) regarding the rear braking system. I have had the bike to the dealer twice in which they replaced the rear ABS module and bled the brakes and the problem continues. I have scheduled to take it in for servicing again on 4/28/2022. They have no remedy besides frequent bleeding of the brakes at their expense. I told them I was wanting to sell the bike due to the issue but didn't want to just pass this dangerous issue along to another rider. They said they could at least have them fixed temporarily so I could get it sold. (Scary) I know that this is a common issue on the Rocket 3 message boards and I am investigating a class action lawsuit. The rear brakes are

NHTSA complaint 11460869, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Every Triumph on this site — 3 vehicles, 80 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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