CSR

Jayco · NHTSA safety record

2021 Jayco Precept

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2021 Jayco Precept have filed 9 safety complaints with NHTSA between April 2021 and July 2026. The most complained-about system is visibility and the wipers, named in 3 of them (33%). The typical failure was reported at 1,200 miles, the median across the 1 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

SUSPENSION:REAR

23V217000 · March 30, 2023

The defect
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Atlante, Precept, Precept Prestige, Entegra Emblem, Vision, and Vision XL motorhomes. The rear stabilizer bar attachment brackets may break and separate from the vehicle.
The risk
Brackets that separate from the vehicle can create a road hazard, increasing the risk of a crash.
The remedy
Dealers will inspect the bolt tightness for both rear stabilizer attachment brackets and replace the weld nuts, bolts, and brackets as necessary, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 22V-731.

Jayco, Inc. · up to 19 vehicles across all model years covered

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

22V297000 · May 4, 2022

The defect
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Jayco Precept motorhomes. The heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment.
The risk
A storage compartment that melts can increase the risk of a fire.
The remedy
Dealers will extend the heat shield, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Jayco customer service at 1-800-283-8267.

Jayco, Inc. · up to 332 vehicles across all model years covered

ENGINE

20V667000 · October 29, 2020

The defect
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Alante, Precept, Entegra Vision, 2021 Jayco Precept Prestige, Entegra Vision XL, and Emblem motorhomes built on a Ford F-53 chassis. The engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive.
The risk
Excessive surface temperatures can increase the risk of injury to the occupants.
The remedy
Jayco will notify owners, and dealers will install an additional insulation insert, and a foam seal on the outer edge of the cover, free of charge. The recall began December 28, 2020. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903527.

Jayco, Inc. · up to 1,058 vehicles across all model years covered

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

20V662000 · October 28, 2020

The defect
Jayco, Inc. (Jayco) is recalling certain 2021 Vision, Emblem, Vision XL, Alante, Precept, and Precept Prestige recreational vehicles, equipped with a Power Bedlift System. The bedlift motor may fail due to internal gear failure, causing the overhead bunk bed to release from the stowed position.
The risk
If the bed releases unexpectedly from the stowed position while moving, it could contact the driver and possibly block their vision, increasing the risk of a crash and injury.
The remedy
Jayco will notify owners, and dealers will replace the bed motor, free of charge. The recall began November 18, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903525.

Jayco, Inc. · up to 165 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

UNKNOWN OR OTHER 4 44%
VISIBILITY/WIPER 3 33%
ELECTRICAL SYSTEM 2 22%
STRUCTURE 2 22%
ENGINE 1 11%
ENGINE AND ENGINE COOLING 1 11%
SERVICE BRAKES 1 11%
TRAILER HITCHES 1 11%
WHEELS 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 3.

2021 2022 2026
2021 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER
This concerns the towing hitch on the Jayco precept. While driving the hitch collapsed and the towing arms started to drag on the ground It tore away where the bends are, that form part of the plate that is bolted onto the precept. This could have resulted in destroying our towed vehicle or if the last inch had separated it would have caused the towed vehicle to no longer be attached to our Jayco. It could have caused serious injury to other vehicles on the road. Fortunately we had just stopped at a light and heard the towing equipment scraping on the ground, so we were able to unhook and travel to find a welder to weld it back in place.

NHTSA complaint 11748223. Filed by an owner and not verified by NHTSA or by us.

WHEELS
On [XXX], I was driving my 2021 Jayco Motorhome built on the Ford F53 chassis on a trip to Tucson, Arizona. On my way there, just outside of Clovis, NM, I noticed a strange vibration in my front end. When I attempted to slow down to enter Clovis, I heard grinding as I stepped on the brake and had a hard time slowing. We immediately searched for a local Ford Truck repair shop. Finding none anywhere close, we drove to Clovis Big Rig Repair. The repair shop immediately had us pull in. They jacked up the front of the rig and noted that the driver’s side of the rig’s wheel bearing was loose. When they checked the passenger’s side tire, the tire moved back and forth approximately three inches

NHTSA complaint 11634525, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The heat shield above the catalytic converter and associated pipes were not extended far enough which caused the pass through storage and wiring harness covering to melt. This could have been a disaster. There is a recall on 2018 and prior same models for the exact same problem. Jayco is of no help as there is not a recall for this year model. There are other owners with the same problem. This could cause a fatality while driving

NHTSA complaint 11609431. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
The HLM (out of business) trailer hitch tore at the welds on both sides. Manufacturer states you can tow 5,000 lbs./500 tongue. My trailer fully loaded is 4600/380. I took the RV back to the Jayco Service Center, where I purchased it, to be repaired. I was informed HLM(aka pull rite) was contracted to build the hitch and no longer manufacture it. I was also informed that the hitch is mounted on a frame extension. The Ford Chassis ends just past the axles and the bedroom is built on this frame extension. I have several concerns with the safety/quality of this type of manufacturing(during COVID). Not only because this happen to us, but I have learned years other Jayco Class A owners

NHTSA complaint 11546845, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Three out of the 5 front LED amber roof clearance lights are inoperable. It appears the LED bulbs fail Normally LED lights have a long life. I do not drive with the lights on often and failure has occurred I have seen other coaches same year with the same issue. I sent Jayco several emails with no response

NHTSA complaint 11509552. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
The heat shield on the floor of the passenger side is missing near the exhaust manifold. The shield cable for the batteries and other wiring has melted and shorted some wires. The heat was so hot that it melted the plastic storage compartment also and exposed the vehicle to exhaust gases and heat. This is an extreme safety hazard as the vehicle could catch on fire. I am scared to drive the vehicle.

NHTSA complaint 11477578. Filed by an owner and not verified by NHTSA or by us.

Compare

Every Jayco on this site — 1 vehicles, 272 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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