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Rivian · NHTSA safety record

2023 Rivian EDV

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 15 safety complaints about the 2023 Rivian EDV with the US government. Of those, 10 people were injured and no death is recorded. 2 recall campaigns are open against it, covering the seat belts and the exterior lighting.

The most complained-about system is the seat belts, named in 10 complaints, 67% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers May 2024 to June 2026 · How this is counted

What is on file

15 complaints on file

15

Complaints

0

Describe a crash

0

Mention fire

10

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
SEAT BELTS 10 · 67%
SUSPENSION 2 · 13%
POWER TRAIN 1 · 7%
STEERING 1 · 7%
UNKNOWN OR OTHER 1 · 7%
VEHICLE SPEED CONTROL 1 · 7%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 15.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 9.

12 9 6 3
24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2023 Rivian EDV. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

2 on file

SEAT BELTS:PRETENSIONER

25V816000 · November 25, 2025

The defect
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 EDV vehicles. The driver's seat belt pretensioner cable may become damaged.
The risk
A damaged seat belt pretensioner cable may not restrain the occupant as intended, increasing the risk of injury during a crash.
The remedy
Rivian has released an over-the-air (OTA) software update. In addition Rivian will inspect and replace the driver's seat belt pretensioner assembly as necessary, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1770.

Rivian Automotive, LLC · up to 34,824 vehicles across all model years covered

EXTERIOR LIGHTING:HEADLIGHTS

24V367000 · May 23, 2024

The defect
Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
The risk
Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
The remedy
Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.

Rivian Automotive, LLC · up to 2,334 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Rivian EDV Seat Belt Anchor Detachment

PE25011

Closed preliminary evaluation · opened September 22, 2025 · closed February 25, 2026 · led to recall 25V816

the seat belts

On September 22, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 25011 to investigate and assess allegations of seat belt performance concerns in certain Model Year (MY) 2022-2023 Rivian Electric Delivery Van (EDV).  ODI has received fourteen (14) Vehicle Owner Questionnaires (VOQ) reporting potential failures of the driver’s front outboard seat belt anchorage system. The anchorage utilizes a steel-braided cable linked to the seat frame, which supports the seat belt webbing that secures the occupant in the event of a crash.  The VOQ describe instances in which the steel-braided cable frayed, unraveled, or completely severed, potentially leaving the occupant inadequately restrained during vehicle operation.  A partial or complete separation of the seat belt pretensioner anchor cable can significantly degrade occupant restraint performance in a crash.  A damaged cable may also prevent the pretensioner from removing belt slack at the onset of a vehicle crash impact, which could reduce airbag effectiveness and increase the risk of injury. ODI’s investigation sought to determine whether the seat belt assembly’s integrity, design, durability, mounting position, installation method, or manufacturing deficiencies could have contributed to the reported condition. Following the opening of the investigation, Rivian Automotive, LLC (Rivian) determined that the seat belt pretensioner anchor cable contained a safety defect in the subject vehicle population and filed a Part 573 Defect Information Report. Recall 25V-816 is intended to address MY 2022-2025 Rivian EDV vehicles. Rivian has released an over-the-air (OTA) software update and will inspect and replace the driver’s seat belt pretensioner assembly as necessary, free of charge. Owner notification letters are expected to be mailed on January 19, 2026. This recall action seems to resolve the concerns reported by customers.  The recall scope includes MY 2024-2025 vehicles in addition to MY 2022-2023 vehicles identified in this investigation.  Accordingly, ODI is closing Investigation PE25011. The agency will continue to monitor field performance, complaint trends, and recall completion rates to assess the adequacy of the remedy.  ODI reserves the right to take additional action if warranted by future developments. To review the ODI reports cited in this Closing Resume, go to NHTSA.gov and search the associated ODI Report Identification Numbers.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

10 injured

Air conditioner turns off when bulkhead door (inside vehicle) senses it is closed. I have 30 Rivian vehicles that this update has happened to and I have multiple driver's a day that are being affected by heat related issue with this new update.

NHTSA complaint 11746198. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
The rear axle beam on this vehicle is cracked. The beam is nearly cracked all the way through with just a small amount of material still holding it together. An image is attached showing the part failure.

NHTSA complaint 11731587. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
During inspection we found the rear axle of this vehicle has a crack through it traveling vertically through the axle. The break is on the driver side rear of the vehicle and extends about 80% up the entire axle width. The attached images are taken from the rear of the vehicle.

NHTSA complaint 11716783. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
During operation the seatbelt connection to the pretensioner fell apart. There is a plastic housing that the seatbelt anchor is connected to. That metal anchor came apart from inside of the plastic housing and could not be reconnected. Vehicle will need a new seatbelt installed. The pretensioner mounting cable is still intact, just the connection plate to the plastic housing failed. The attached image shows the plastic housing and mounting cable separated.

NHTSA complaint 11716787. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
The seatbelt cable completely snapped- it's a huge metal cord and should not have failed.

NHTSA complaint 11699227. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
The ANCHOR - SEAT BELT_PTP 1_5 PRE-TENSION POINT snaps on these vehicles very often

NHTSA complaint 11693751. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2023 Rivian models

R1S 75 R1T 38

Complaints on file, same model year.

Every Rivian on this site — 9 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst