CSR

Ford · NHTSA safety record

2025 Ford Mustang Mach E

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

12

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2025 Ford Mustang Mach E have filed 12 safety complaints with NHTSA between July 2025 and June 2026. The most complained-about system is the electrical system, named in 6 of them (50%). The typical failure was reported at 1,700 miles, the median across the 1 complaints that gave an odometer reading.

NHTSA has issued 6 recalls covering this vehicle.

Recalls (6)

STRUCTURE:EXTERIOR TRIM

26V487000 · July 28, 2026

The defect
Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.
The risk
Detached trim pieces can create a road hazard, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed September 10, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.

Ford Motor Company · up to 86,543 vehicles across all model years covered

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE

25V885000 · December 18, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2025-2026 Mustang Mache E vehicles. The Light Driver Control Module B (LDCMB) may fail, preventing the turn signals, daytime running lights, low beam, and high beam headlights from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
A loss of exterior lighting can reduce the driver's visibility and the visibility of the vehicle to other drivers, increasing the risk of a crash.
The remedy
Ford will release an over-the-air (OTA) update or dealers will update the LDCMB software, free of charge. Owner notification letters were mailed January 28, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C71. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 12, 2026.

Ford Motor Company · up to 45,047 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

25V863000 · December 12, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
The risk
A loss of park function can allow the vehicle to rollaway, increasing the risk of a crash.
The remedy
The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026.

Ford Motor Company · up to 272,645 vehicles across all model years covered

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE

25V519000 · August 8, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2025 Lincoln Nautilus, Mustang Mach E, and Mustang vehicles. The LED Driver Modules may contain a burnt diode, which can cause the low-beam and high-beam headlights, daytime running lights, front position lights, and front turn signals to fail in the affected headlight. On Nautilus vehicles only, this condition may also cause the rear tail light, rear turn signal, and rear position light to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Exterior lighting failure can reduce visibility for the driver and other road users, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the LED Driver Modules, as necessary, free of charge. Owner notification letters were mailed September 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C39.

Ford Motor Company · up to 3,270 vehicles across all model years covered

ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

25V404000 · June 13, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
The risk
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
The remedy
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

Ford Motor Company · up to 197,432 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

25V394000 · June 13, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2025 Mustang Mach E vehicles. The park rod may fail to engage when the vehicle is placed in the park (P) position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
The risk
A park rod that fails to engage can result in a vehicle rollaway, increasing the risk of a crash.
The remedy
Dealers will replace the transmission park rod assembly, free of charge. Owner notification letters were mailed October 3, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 25C25.

Ford Motor Company · up to 276 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 12.

ELECTRICAL SYSTEM 6 50%
SERVICE BRAKES 4 33%
POWER TRAIN 3 25%
UNKNOWN OR OTHER 3 25%
FORWARD COLLISION AVOIDANCE 2 17%
FUEL/PROPULSION SYSTEM 1 8%
STRUCTURE 1 8%
VEHICLE SPEED CONTROL 1 8%
VISIBILITY/WIPER 1 8%
WHEELS 1 8%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 7.

2025 2026
2025 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER
Spitzer Ford in [XXX] sold me a new 2025 Ford Mustang Mach E with an open recall. I purchased the vehicle on xxx and this recall had been open and active since 1/26/26. 2 days after buying the vehicle xxx the dealership started calling me about an open recall that needed fixed. I was told by the dealership that they could not list the car as sold with Ford until the recall had been adjusted and they were waiting on a $4,000 rebate. If this recall was open since January, known to the dealership, and aware that it was not fixed, how can they sell a brand new vehicle with an open safety recall. The recall was rectified by the dealership on xxxbut illegally sold me the car on xxx with the open

NHTSA complaint 11743722, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I was driving normally at about 45 mph with no strong acceleration, after about 20 minutes of driving... Then Cross Traffic Alert, Crash Alert, ABS Failure Alert, Parking Brake Fault Alert, and probably more alerts suddenly went off while driving. Warning Lights for all these features stayed on, and I completely lost regenerative braking and power braking. I'm not sure if I lost anything else because I immediately pulled over, having to stand on the brakes to slowly stop. Once at a stop, I put it in park and warnings about parking brake faults continued to go off. I turned off the car, and warning about a parking brake fault continued to go off. I waited a few seconds and then opened the

NHTSA complaint 11742703, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
On Thursday, May28 I was driving my 2025 Ford Mach-2 on Schrock Rd. in Columbus, Ohio at approximately 3:30 PM when the hood (the "frunk") of the car unexpectedly unlatched and opened, flying up to a vertical position and obscuring my view of traffic. I was driving in the left lane of this road at 40-45 mph. My view of the road was immediately obstructed, but I was able to crouch sufficiently to see enough of the road ahead and the mirrors on each side to navigate to the right lane and then to the side of the road, pull off safely, turn the car off, exit, and close the frunk firmly. I was away from home when this occurred. When I got in the care to drive home, there was a warning that came

NHTSA complaint 11741785, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE

1,700 miles

The contact owns a 2025 Ford Mustang Mach-E. The contact stated that upon entering the vehicle and backing out of his driveway, heard an abnormal scraping sound coming from the vehicle. Upon exiting the vehicle, the contact discovered that the charging port door had opened independently and scraped the garage door frame. As a result, the frame on the charging port door had detached from the vehicle and was on the floor. Despite the failure, the contact slid the panel back into the door; however, the charging port door would not close. The contact then used painter tape to secure the charging port door and drove immediately to the dealer. As the contact explained the failure to the dealer,

NHTSA complaint 11738479, quoted in part. Filed by an owner and not verified by NHTSA or by us.

WHEELS
I noticed that I kept receiving a low tire pressure warning on my car. I would have it filled and then a few days later, the warning appeared again. I took the car in to the dealership to let them know there is an issue with my tire on 11/24/2025. The dealership then stated that I had to pay for a replacement tire. I asked if there was any type of warranty on the tire as I have only had the vehicle for a few months. They stated I had to purchase a new tire. I do not feel that I should pay for a defected tire. I have not driven the vehicle due to safety and want help in resolving this issue as the defect should be covered.

NHTSA complaint 11708431. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Dash completely turned off. We could not see speed, gear, battery life, etc. See attached photo of the dash board above the steering wheel. Tried turning car off and on, tried resetting the monitor. Dealership service advisor witnessed this. The technician could not replicate it, and they did not have a solution but it is now back on. Worried it may happen again, opened up a buy back claim but dealership thinks we don’t have a strong case since they couldn’t find anything.

NHTSA complaint 11706310. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford Mustang Mach E

Model year Complaints Recalls Deaths
2024 42 4
2023 115 5
2022 130 9
2021 340 13

Other 2025 Ford models

Every Ford on this site — 348 vehicles, 1210 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst