Recall · 20V107000
Mercedes-Benz USA recalled the SMART Fortwo over electrical system
1
Vehicles covered
1
Model
1
Model years
February 24, 2020
Filed with NHTSA
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- The defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.
- What it can cause
- If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.
- What the dealer does
- MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| SmartFortwo | 2019 | Not published here |
How this campaign compares
At 1 vehicle this is a small campaign: 100% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2019, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC. with NHTSA on February 24, 2020 as campaign 20V107000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-02-24.
Independent developer and analyst