Recall · 20V178000
Thor Motor Coach recalled 5 models over power train
22
Vehicles covered
5
Models
6
Model years
March 25, 2020
Filed with NHTSA
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- The defect
- Thor Motor Coach (TMC) is recalling certain 2020 Chateau 31W and 31WV, Quantum KW29 and LF31, Vegas 24.1 and Axis 24.1 motorhomes and 2020-2021 Four Winds 24F, 28Z, and 31E motorhomes built on a Ford chassis. The rear axle differential may have an insufficient amount of fluid, possibly resulting in a failure of the rear axle assembly and a driveshaft separation.
- What it can cause
- If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur if the transmission is left in Park, increasing the risk of injury or crash.
- What the dealer does
- Ford will notify owners, and Ford or Lincoln dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall is began May 22, 2020. Owners may contact Ford customer service at 1-866-436-7332 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000188.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Thor Motor CoachAxis | 2020 | Not published here |
| Thor Motor CoachChateau | 2020 | Not published here |
| Thor Motor CoachFour Winds | 2020 to 2021 | Not published here |
| Thor Motor CoachQuantum | 2020 | Not published here |
| Thor Motor CoachVegas | 2020 | Not published here |
How this campaign compares
At 22 vehicles this is a small campaign: 86% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2020 to 2021, and the defect was reported to NHTSA in 2020, at or before the oldest model year it covers — as current as a recall gets.
Thor Motor Coach vehicles have been recalled over the power train once before this, most recently in March 2020 as 20V148000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 11 other recalls published here, the newest being: 21V441000 (equipment), 20V718000 (equipment), 20V711000 (electrical system), 20V458000 (seat belts).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Thor Motor Coach with NHTSA on March 25, 2020 as campaign 20V178000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-03-25.
Independent developer and analyst