Recall · 20V183000
Chrysler recalled 2 models over power train
515
Vehicles covered
2
Models
2
Model years
March 26, 2020
Filed with NHTSA
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- The defect
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
- What it can cause
- A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
- What the dealer does
- Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 515 vehicles this is a bigger campaign than 51% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2019, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Dodge vehicles have been recalled over the power train 38 times before this, most recently in April 2019 as 19V293000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 503 complaints with NHTSA, 43 of them before this campaign was filed. 57 of those name the power train, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in February 2019, 1 year before this filing.
The vehicles on this campaign carry 6 other recalls published here, the newest being: 24V838000 (service brakes, hydraulic), 23V411000 (engine and engine cooling), 22V426000 (service brakes, hydraulic), 22V406000 (fuel system, diesel).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US LLC) with NHTSA on March 26, 2020 as campaign 20V183000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-03-26.
Independent developer and analyst