Recall · 20V207000
Chrysler recalled 2 models over structure
37,580
Vehicles covered
2
Models
4
Model years
April 9, 2020
Filed with NHTSA
STRUCTURE
- The defect
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
- What it can cause
- A bed step that unexpectedly fails while in use increases the risk of injury to the user.
- What the dealer does
- Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 37,580 vehicles this is a bigger campaign than 87% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2019 to 2020, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Ram vehicles have been recalled over the structure 2 times before this, most recently in July 2018 as 18V486000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 4 model years the campaign names. Their owners have filed 603 complaints with NHTSA, 27 of them before this campaign was filed. 48 of those name the structure, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 14 other recalls published here, the newest being: 25V824000 (air bags), 25V010000 (air bags), 22V904000 (structure), 22V835000 (power train).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US LLC) with NHTSA on April 9, 2020 as campaign 20V207000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-04-09.
Independent developer and analyst