Recall · 20V334000
Chrysler recalled the CHRYSLER Pacifica Hybrid over electrical system
23,079
Vehicles covered
1
Model
4
Model years
June 9, 2020
Filed with NHTSA
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
- The defect
- Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
- What it can cause
- A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
- What the dealer does
- FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| ChryslerPacifica Hybrid | 2017 to 2020 | Not published here |
How this campaign compares
At 23,079 vehicles this is a bigger campaign than 85% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2017 to 2020, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.
Chrysler vehicles have been recalled over the electrical system 22 times before this, most recently in May 2019 as 19V348000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry one other recall published here: 22V077000 (hybrid propulsion system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US LLC) with NHTSA on June 9, 2020 as campaign 20V334000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-06-09.
Independent developer and analyst