CSR

Recall · 20V428000

Keystone RV recalled 2 models over electrical system

594

Vehicles covered

2

Models

4

Model years

July 24, 2020

Filed with NHTSA

ELECTRICAL SYSTEM:WIRING

The defect
Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.
What it can cause
A generator that is able to energize the shore power connection may increase the risk of injury.
What the dealer does
Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
KeystoneFuzion2020 to 2021Not published here
KeystoneImpact2020 to 2021Not published here

How this campaign compares

At 594 vehicles this is a bigger campaign than 52% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2020 to 2021, and the defect was reported to NHTSA in 2020, at or before the oldest model year it covers — as current as a recall gets.

Keystone vehicles have been recalled over the electrical system 18 times before this, most recently in September 2019 as 19V689000. That is not evidence the earlier repair failed.

The vehicles on this campaign carry 6 other recalls published here, the newest being: 23V082000 (fuel system, gasoline), 22V726000 (equipment), 21V019000 (equipment), 20V538000 (fuel system, gasoline).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Keystone RV Company with NHTSA on July 24, 2020 as campaign 20V428000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2020-07-24.
Independent developer and analyst