Recall · 20V485000
Daimler Trucks North America recalled 5 models over electrical system
1,715
Vehicles covered
5
Models
13
Model years
August 14, 2020
Filed with NHTSA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- The defect
- Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis XCL, XCP, XCR and XCS and 2015-2019 Custom Chassis XCM vehicles. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
- What it can cause
- Glare can reduce the driver's visibility of the road, thus increasing the risk of a crash.
- What the dealer does
- DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-859.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| FCCCXCL | 2018 to 2019 | Not published here |
| FCCCXCM | 2015 to 2019 | Not published here |
| FCCCXCP | 2018 to 2019 | Not published here |
| FCCCXCR | 2018 to 2019 | Not published here |
| FCCCXCS | 2018 to 2019 | Not published here |
How this campaign compares
At 1,715 vehicles this is a bigger campaign than 64% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2015 to 2019, so the oldest vehicles on it were 5 model years old when the defect was reported to NHTSA.
FCCC vehicles have been recalled over the electrical system 4 times before this, most recently in July 2020 as 20V404000. That is not evidence the earlier repair failed.
This site holds the complaint record for 1 of the 13 model years the campaign names. Their owners have filed 6 complaints with NHTSA. 2 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 5 other recalls published here, the newest being: 21V965000 (fuel system, diesel), 21V921000 (tires), 20V529000 (tires), 20V404000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Daimler Trucks North America LLC with NHTSA on August 14, 2020 as campaign 20V485000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-08-14.
Independent developer and analyst