Recall · 20V511000
Chrysler recalled 3 models over engine and engine cooling
32,318
Vehicles covered
3
Models
6
Model years
August 27, 2020
Filed with NHTSA
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
- The defect
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
- What it can cause
- A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
- What the dealer does
- Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 32,318 vehicles this is a bigger campaign than 87% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2019 to 2020, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Ram vehicles have been recalled over the engine and engine cooling 7 times before this, most recently in August 2020 as 20V475000. That is not evidence the earlier repair failed.
This site holds the complaint record for 5 of the 6 model years the campaign names. Their owners have filed 274 complaints with NHTSA, 9 of them before this campaign was filed. 10 of those name the engine and engine cooling, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 16 other recalls published here, the newest being: 25V824000 (air bags), 25V010000 (air bags), 22V904000 (structure), 22V835000 (power train).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US LLC) with NHTSA on August 27, 2020 as campaign 20V511000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-08-27.
Independent developer and analyst