Recall · 20V554000
Isuzu Technical Center of America recalled 2 models over electrical system
4,352
Vehicles covered
2
Models
8
Model years
September 11, 2020
Filed with NHTSA
ELECTRICAL SYSTEM:STARTER ASSEMBLY
- The defect
- Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.
- What it can cause
- If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.
- What the dealer does
- Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Chevrolet6500XD | 2018 to 2021 | Not published here |
| IsuzuFTR | 2018 to 2021 | Not published here |
How this campaign compares
At 4,352 vehicles this is a bigger campaign than 73% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2018 to 2021, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.
Chevrolet vehicles have been recalled over the electrical system 53 times before this, most recently in August 2020 as 20V489000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 4 other recalls published here: 25V719000 (suspension), 24V157000 (forward collision avoidance), 21V861000 (steering), 20V195000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Isuzu Technical Center of America, Inc. with NHTSA on September 11, 2020 as campaign 20V554000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-09-11.
Independent developer and analyst