Recall · 20V557000
Jaguar Land Rover North America recalled the JAGUAR XJ over air bags
12
Vehicles covered
1
Model
3
Model years
September 12, 2020
Filed with NHTSA
AIR BAGS:FRONTAL
- The defect
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
- What it can cause
- Failure of the air bags to deploy properly increases the risk of injury in a crash.
- What the dealer does
- Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| JaguarXJ | 2010, 2011 and 2017 | 2011 |
How this campaign compares
At 12 vehicles this is a small campaign: 90% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2010 to 2017, so the oldest vehicles on it were 10 model years old when the defect was reported to NHTSA.
Jaguar vehicles have been recalled over the air bags 11 times before this, most recently in April 2019 as 19V326000. That is not evidence the earlier repair failed.
This site holds the complaint record for 1 of the 3 model years the campaign names. Their owners have filed 16 complaints with NHTSA, 9 of them before this campaign was filed. 3 of those name the air bags, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in January 2011, 9 years before this filing.
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Jaguar Land Rover North America, LLC with NHTSA on September 12, 2020 as campaign 20V557000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-09-12.
Independent developer and analyst