Recall · 20V622000
Chrysler recalled 2 models over visibility
19,075
Vehicles covered
2
Models
2
Model years
October 8, 2020
Filed with NHTSA
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
- The defect
- Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- What it can cause
- Missing driver side mirror glass reduces visibility and increases the risk of a crash.
- What the dealer does
- Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 19,075 vehicles this is a bigger campaign than 83% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2020, and the defect was reported to NHTSA in 2020, at or before the oldest model year it covers — as current as a recall gets.
Ram vehicles have been recalled over the visibility 2 times before this, most recently in April 2020 as 20V208000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 785 complaints with NHTSA, 44 of them before this campaign was filed. 12 of those name the visibility, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 19 other recalls published here, the newest being: 26V495000 (seat belts), 25V298000 (air bags), 25V010000 (air bags), 24V754000 (visibility).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US LLC) with NHTSA on October 8, 2020 as campaign 20V622000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-10-08.
Independent developer and analyst