Recall · 20V640000
Zero Motorcycles recalled 6 models over electrical system
64
Vehicles covered
6
Models
6
Model years
October 15, 2020
Filed with NHTSA
ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
- The defect
- Zero Motorcycle Inc. (Zero) is recalling certain 2021 SR, S, DSR, DS, FX, and FXS motorcycles. The DC-DC converter has an insufficient power output margin to operate the anti-lock braking system (ABS), instruments, lights, indicators, and any accessories that are connected to the accessory outlet at once.
- What it can cause
- The DC-DC converter can shut off when its power capacity is exceeded, shutting off the ABS, instruments, and lights, increasing the risk of a crash.
- What the dealer does
- Zero will notify owners, and dealers will replace the DC-DC converter, free of charge. The recall began October 26, 2020. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-021-019.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup.
| Vehicle | Model years | Safety record |
|---|---|---|
| Zero DS | 2021 | Not published here |
| Zero DSR | 2021 | Not published here |
| Zero FX | 2021 | Not published here |
| Zero FXS | 2021 | Not published here |
| Zero S | 2021 | Not published here |
| Zero SR | 2021 | Not published here |
How this campaign compares
At 64 vehicles this is a small campaign: 76% of the 14,425 vehicle recalls with a published size filed from 1995 up to this one are as large or larger. The middle campaign among them covers 490. It covers one model year, 2021, and the defect was reported to NHTSA in 2020, at or before the oldest model year it covers — as current as a recall gets.
Zero vehicles have been recalled over the electrical system 4 times before this, most recently in April 2018 as 18V215000. That is not evidence the earlier repair failed.
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Zero Motorcycles Inc. with NHTSA on October 15, 2020 as campaign 20V640000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes. Data last checked 2020-10-15.
Independent developer and analyst