Recall · 20V660000
Daimler Trucks North America recalled 7 models over suspension
1,411
Vehicles covered
7
Models
8
Model years
October 27, 2020
Filed with NHTSA
SUSPENSION:REAR:AXLE:SPINDLE
- The defect
- Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia, 2021 Freightliner 108SD, 114SD and Business Class M2 and Western Star 4700, 4900 and 5700 vehicles. The steer axle spindle nut snap-ring locking feature may be incorrectly installed or missing from the left spindle nut at the spindle.
- What it can cause
- A missing or improperly installed locking snap ring can result in wheel-end failure and potentially a wheel-off/separation condition, increasing the risk of crash.
- What the dealer does
- DTNA will notify owners, and dealers will inspect the hub cap plug, and reinstall or replace of the snap-ring as needed, free of charge. The recall began December 18, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-866.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Freightliner108SD | 2021 | Not published here |
| Freightliner114SD | 2021 | Not published here |
| FreightlinerBusiness Class M2 | 2021 | Not published here |
| FreightlinerCascadia | 2020 to 2021 | 20202021 |
| Western Star4700 | 2021 | Not published here |
| Western Star4900 | 2021 | Not published here |
| Western Star5700 | 2021 | Not published here |
How this campaign compares
At 1,411 vehicles this is a bigger campaign than 62% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2020 to 2021, and the defect was reported to NHTSA in 2020, at or before the oldest model year it covers — as current as a recall gets.
Freightliner vehicles have been recalled over the suspension 18 times before this, most recently in September 2020 as 20V539000. That is not evidence the earlier repair failed.
This site holds the complaint record for 2 of the 8 model years the campaign names. Their owners have filed 40 complaints with NHTSA, 5 of them before this campaign was filed. 2 of those name the suspension, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in April 2019, 1 year before this filing.
The vehicles on this campaign carry 37 other recalls published here, the newest being: 26V583000 (service brakes, air), 25V760000 (suspension), 23V299000 (electronic stability control (esc)), 23V237000 (visibility).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Daimler Trucks North America LLC with NHTSA on October 27, 2020 as campaign 20V660000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-10-27.
Independent developer and analyst