Recall · 20V664000
Proterra recalled the PROTERRA Catalyst over steering
5
Vehicles covered
1
Model
3
Model years
October 28, 2020
Filed with NHTSA
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
- The defect
- Proterra Inc. (Proterra) is recalling certain 2018-2020 35 foot and 40 foot Catalyst buses. Lack of plexus adhesive between the torque plate and the vehicle chassis may cause the bolts securing the steering gear box to loosen.
- What it can cause
- An unsecured steering gear box could cause the driver to lose the ability to steer the vehicle, increasing the risk of crash or injury.
- What the dealer does
- Proterra will notify owners, and dealers will inspect the steering gear mounting bolts and the plexus adhesive layer between the torque plate and the chassis. If the plexus adhesive layer is missing or insufficient, the components will be repaired, free of charge. The recall began December 10, 2020. Owners may contact Proterra customer service at 1-864-438-0000. Proterra's number for this recall is SC-20-154.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| ProterraCatalyst | 2018 to 2020 | Not published here |
How this campaign compares
At 5 vehicles this is a small campaign: 95% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2018 to 2020, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.
Proterra vehicles have been recalled over the steering once before this, most recently in October 2020 as 20V621000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 8 other recalls published here, the newest being: 24V655000 (electrical system), 23V697000 (electrical system), 23V078000 (visibility), 22V887000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Proterra Inc. with NHTSA on October 28, 2020 as campaign 20V664000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-10-28.
Independent developer and analyst