Recall · 20V699000
Chrysler recalled the JEEP Grand Cherokee over engine and engine cooling
28,884
Vehicles covered
1
Model
6
Model years
November 12, 2020
Filed with NHTSA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
- The defect
- Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
- What it can cause
- Combustion in the intake manifold can increase the risk of a fire.
- What the dealer does
- FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 28,884 vehicles this is a bigger campaign than 86% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2014 to 2019, so the oldest vehicles on it were 6 model years old when the defect was reported to NHTSA.
Jeep vehicles have been recalled over the engine and engine cooling 10 times before this, most recently in August 2020 as 20V475000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 6 model years the campaign names. Their owners have filed 5,613 complaints with NHTSA, 2,927 of them before this campaign was filed. 103 of those name the engine and engine cooling, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in April 2013, 7 years before this filing.
The vehicles on this campaign carry 7 other recalls published here, the newest being: 24V838000 (service brakes, hydraulic), 23V411000 (engine and engine cooling), 22V426000 (service brakes, hydraulic), 22V406000 (fuel system, diesel).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US LLC) with NHTSA on November 12, 2020 as campaign 20V699000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-11-12.
Independent developer and analyst