CSR

Recall · 20V719000

Newmar recalled 8 models over equipment

710

Vehicles covered

8

Models

10

Model years

November 20, 2020

Filed with NHTSA

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

The defect
Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
What it can cause
A gas leak can increase the risk of a fire.
What the dealer does
Newmar will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 18, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 20E 071.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
NewmarBAY Star2019 to 2020Not published here
NewmarBAY Star Sport2021Not published here
NewmarCanyon Star2020Not published here
NewmarDutch Star2020Not published here
NewmarKountry Star2020Not published here
NewmarSuper Star2020Not published here
NewmarVentana2019 to 2020Not published here
NewmarVentana LE2019Not published here

How this campaign compares

At 710 vehicles this is a bigger campaign than 55% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2019 to 2021, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.

Newmar vehicles have been recalled over the equipment 28 times before this, most recently in September 2020 as 20V594000. That is not evidence the earlier repair failed.

This site holds the complaint record for 2 of the 10 model years the campaign names. Their owners have filed 11 complaints with NHTSA, 1 of them before this campaign was filed. 1 of those name the equipment, the system this recall is about — a count of complaints, not of this defect.

The vehicles on this campaign carry 15 other recalls published here, the newest being: 26V108000 (structure), 23V469000 (seat belts), 22V749000 (equipment), 22V234000 (seats).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Newmar Corporation with NHTSA on November 20, 2020 as campaign 20V719000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2020-11-20.
Independent developer and analyst