Recall · 20V752000
E-One Incorporated recalled 6 models over electrical system
195
Vehicles covered
6
Models
8
Model years
December 4, 2020
Filed with NHTSA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- The defect
- E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.
- What it can cause
- A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.
- What the dealer does
- E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| E-OneCommercial | 2020 to 2021 | Not published here |
| E-OneCyclone II | 2019 to 2020 | Not published here |
| E-OneCyclone N | 2020 | Not published here |
| E-OneQuest II | 2020 | Not published here |
| E-OneTyphoon | 2020 | Not published here |
| E-OneTyphoon N | 2020 | Not published here |
How this campaign compares
At 195 vehicles this is a small campaign: 61% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2019 to 2021, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
E-One vehicles have been recalled over the electrical system 9 times before this, most recently in October 2019 as 19V730000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 8 other recalls published here, the newest being: 24V760000 (suspension), 24V006000 (electrical system), 22V852000 (engine and engine cooling), 22V538000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by E-One Incorporated with NHTSA on December 4, 2020 as campaign 20V752000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-12-04.
Independent developer and analyst