Recall · 20V764000
General Motors recalled 3 models over suspension
220,006
Vehicles covered
3
Models
7
Model years
December 21, 2020
Filed with NHTSA
SUSPENSION:REAR
- The defect
- General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.
- What it can cause
- A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
- What the dealer does
- GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 220,006 vehicles this is a bigger campaign than 95% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2010 to 2013, so the oldest vehicles on it were 10 model years old when the defect was reported to NHTSA.
Chevrolet vehicles have been recalled over the suspension 27 times before this, most recently in September 2019 as 19V652000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 7 model years the campaign names. Their owners have filed 1,710 complaints with NHTSA, 1,196 of them before this campaign was filed. 177 of those name the suspension, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in December 2009, 11 years before this filing.
The vehicles on this campaign carry 2 other recalls published here: 26V113000 (suspension), 21V633000 (suspension).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by General Motors, LLC with NHTSA on December 21, 2020 as campaign 20V764000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-12-21.
Independent developer and analyst