Recall · 21V015000
Keystone RV recalled the KEYSTONE Crossroads Redwood over suspension
209
Vehicles covered
1
Model
1
Model years
January 20, 2021
Filed with NHTSA
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
- The defect
- Keystone RV Company (Keystone) is recalling certain 2021 Crossroads Redwood 3401RL, 3901MB, 3901WB, 3911RL, 3951MB, 3951WB, 3981FK, 3991RD, 4001LK, 4150RD recreational trailers, built on D80 Dexter Axles. The U-bolts on these axles may have been improperly torqued, causing the bolts to loosen and the axle to slide.
- What it can cause
- If the axle moves, poor vehicle handling may result, increasing the risk of a crash.
- What the dealer does
- Keystone will notify owners, and dealers will properly tighten the U-bolts, free of charge. The recall began February 8, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-394.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| KeystoneCrossroads Redwood | 2021 | Not published here |
How this campaign compares
At 209 vehicles this is a small campaign: 60% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2021, and the defect was reported to NHTSA in 2021, at or before the oldest model year it covers — as current as a recall gets.
Keystone vehicles have been recalled over the suspension 13 times before this, most recently in October 2020 as 20V606000. That is not evidence the earlier repair failed.
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Keystone RV Company with NHTSA on January 20, 2021 as campaign 21V015000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-01-20.
Independent developer and analyst