Recall · 21V376000
Ford Motor recalled the FORD Transit Connect over power train
192,080
Vehicles covered
1
Model
9
Model years
May 24, 2021
Filed with NHTSA
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- The defect
- Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
- What it can cause
- A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
- What the dealer does
- Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 192,080 vehicles this is a bigger campaign than 95% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2013 to 2021, so the oldest vehicles on it were 8 model years old when the defect was reported to NHTSA.
Ford vehicles have been recalled over the power train 76 times before this, most recently in January 2021 as 21V011000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 9 model years the campaign names. Their owners have filed 469 complaints with NHTSA, 204 of them before this campaign was filed. 85 of those name the power train, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in January 2014, 7 years before this filing.
The vehicles on this campaign carry 15 other recalls published here, the newest being: 25V572000 (back over prevention), 25V442000 (back over prevention), 25V196000 (power train), 24V294000 (visibility).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Ford Motor Company with NHTSA on May 24, 2021 as campaign 21V376000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-05-24.
Independent developer and analyst