Recall · 21V398000
Chrysler recalled 3 models over wheels
447,985
Vehicles covered
3
Models
30
Model years
May 27, 2021
Filed with NHTSA
WHEELS:LUGS/NUTS/BOLTS/STUDS
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
- What it can cause
- Wheel separation can cause a vehicle crash.
- What the dealer does
- Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 447,985 vehicles this is a bigger campaign than 97% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2012 to 2021, so the oldest vehicles on it were 9 model years old when the defect was reported to NHTSA.
Ram vehicles have been recalled over the wheels once before this, most recently in August 2017 as 17V499000. That is not evidence the earlier repair failed.
This site holds the complaint record for 20 of the 30 model years the campaign names. Their owners have filed 2,148 complaints with NHTSA, 732 of them before this campaign was filed. 148 of those name the wheels, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in January 2014, 7 years before this filing.
The vehicles on this campaign carry 24 other recalls published here, the newest being: 25V824000 (air bags), 25V765000 (air bags), 25V592000 (air bags), 25V010000 (air bags).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on May 27, 2021 as campaign 21V398000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-05-27.
Independent developer and analyst