Recall · 21V412000
Sutphen recalled the SUTPHEN Fire Truck over equipment
8
Vehicles covered
1
Model
2
Model years
June 2, 2021
Filed with NHTSA
EQUIPMENT
- The defect
- Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.
- What it can cause
- Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.
- What the dealer does
- Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| SutphenFire Truck | 2019 to 2020 | Not published here |
How this campaign compares
At 8 vehicles this is a small campaign: 93% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2019 to 2020, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.
Sutphen vehicles have been recalled over the equipment 2 times before this, most recently in November 2014 as 14V718000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 6 other recalls published here, the newest being: 21V962000 (fuel system, diesel), 21V891000 (steering), 21V824000 (equipment), 21V823000 (exterior lighting).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Sutphen Corporation with NHTSA on June 2, 2021 as campaign 21V412000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-06-02.
Independent developer and analyst