Recall · 21V468000
Alexander Dennis recalled the ALEXANDER DENNIS E500 over fuel system, diesel
310
Vehicles covered
1
Model
4
Model years
June 23, 2021
Filed with NHTSA
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
- The defect
- Alexander Dennis, Inc. (Alexander Dennis) is recalling certain 2017-2020 E500 buses. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
- What it can cause
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- What the dealer does
- Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Alexander Dennis customer service at 1-951-244-9429.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Alexander DennisE500 | 2017 to 2020 | Not published here |
How this campaign compares
At 310 vehicles this is a small campaign: 55% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2017 to 2020, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Alexander Dennis Inc. with NHTSA on June 23, 2021 as campaign 21V468000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-06-23.
Independent developer and analyst