Recall · 21V572000
Shyft Group recalled the UTILIMASTER Walk-IN Van over structure
4,885
Vehicles covered
1
Model
2
Model years
July 27, 2021
Filed with NHTSA
STRUCTURE:BODY:BUMPERS
- The defect
- Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.
- What it can cause
- The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.
- What the dealer does
- Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| UtilimasterWalk-IN Van | 2020 to 2021 | Not published here |
How this campaign compares
At 4,885 vehicles this is a bigger campaign than 74% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2020 to 2021, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Utilimaster vehicles have been recalled over the structure 2 times before this, most recently in January 2012 as 11V606000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 3 other recalls published here: 22V417000 (seats), 21V551000 (steering), 20V629000 (vehicle speed control).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Shyft Group with NHTSA on July 27, 2021 as campaign 21V572000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-07-27.
Independent developer and analyst