Recall · 21V728000
Chrysler recalled the RAM Promaster City over exterior lighting
23,853
Vehicles covered
1
Model
3
Model years
September 21, 2021
Filed with NHTSA
EXTERIOR LIGHTING:TURN SIGNAL
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- What it can cause
- The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
- What the dealer does
- Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| RamPromaster City | 2019 to 2021 | Not published here |
How this campaign compares
At 23,853 vehicles this is a bigger campaign than 85% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2019 to 2021, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.
Ram vehicles have been recalled over the exterior lighting 6 times before this, most recently in May 2019 as 19V359000. That is not evidence the earlier repair failed.
This site holds the complaint record for 2 of the 3 model years the campaign names. Their owners have filed 10 complaints with NHTSA, 3 of them before this campaign was filed. 1 of those name the exterior lighting, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in December 2019, 1 year before this filing.
The vehicles on this campaign carry 2 other recalls published here: 21V699000 (seat belts), 21V147000 (service brakes, hydraulic).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on September 21, 2021 as campaign 21V728000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-09-21.
Independent developer and analyst