CSR

Recall · 21V732000

Volkswagen Group of America recalled the VOLKSWAGEN Tiguan over structure

2

Vehicles covered

1

Model

1

Model years

September 23, 2021

Filed with NHTSA

STRUCTURE:BODY:ROOF AND PILLARS

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.
What it can cause
The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.
What the dealer does
Dealers will be replace the roof reinforcement, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 51H5.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
VolkswagenTiguan20182018

How this campaign compares

At 2 vehicles this is a small campaign: 98% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2018, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.

Volkswagen vehicles have been recalled over the structure 4 times before this, most recently in July 2009 as 09V248000. That is not evidence the earlier repair failed.

This site holds the complaint record for all 1 model year the campaign names. Their owners have filed 281 complaints with NHTSA, 185 of them before this campaign was filed. 39 of those name the structure, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in October 2017, 3 years before this filing.

The vehicles on this campaign carry 3 other recalls published here: 26V590000 (steering), 22V226000 (structure), 20V724000 (seat belts).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Volkswagen Group of America, Inc. with NHTSA on September 23, 2021 as campaign 21V732000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2021-09-23.
Independent developer and analyst