CSR

Recall · 21V737000

Motor Coach Industries recalled 2 models over equipment adaptive/mobility

510

Vehicles covered

2

Models

13

Model years

September 23, 2021

Filed with NHTSA

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP

The defect
Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."
What it can cause
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
What the dealer does
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricon’s Recall Coordinator, at [email protected] or by locating the nearest Ricon servicing dealer using the locator on the Ricon website – www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
MCIE45002005 to 2009Not published here
MCIJ45002005 to 2012Not published here

How this campaign compares

At 510 vehicles this is a bigger campaign than 50% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2005 to 2012, so the oldest vehicles on it were 16 model years old when the defect was reported to NHTSA.

MCI vehicles have been recalled over the equipment adaptive/mobility 3 times before this, most recently in March 2011 as 11V144000. That is not evidence the earlier repair failed.

The vehicles on this campaign carry one other recall published here: 25V853000 (structure).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Motor Coach Industries with NHTSA on September 23, 2021 as campaign 21V737000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2021-09-23.
Independent developer and analyst