Recall · 21V799000
Van Hool N.V. recalled 3 models over equipment adaptive/mobility
422
Vehicles covered
3
Models
32
Model years
October 14, 2021
Filed with NHTSA
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
- The defect
- Van Hool N.V. (Van Hool) is recalling certain 2000-2014 C2045, 2016 CX45, and 1998-2013 T2145 vehicles equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
- What it can cause
- In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
- What the dealer does
- Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on November 30, 2021. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1528-SB2067.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Van HoolC2045 | 2000 to 2014 | Not published here |
| Van HoolCX45 | 2016 | Not published here |
| Van HoolT2145 | 1998 to 2013 | Not published here |
How this campaign compares
At 422 vehicles this is a small campaign: 51% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 1998 to 2016, so the oldest vehicles on it were 23 model years old when the defect was reported to NHTSA.
The vehicles on this campaign carry one other recall published here: 26V191000 (visibility).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Van Hool N.V. with NHTSA on October 14, 2021 as campaign 21V799000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-10-14.
Independent developer and analyst