Recall · 21V870000
Ford Motor recalled 2 models over suspension
20
Vehicles covered
2
Models
2
Model years
November 10, 2021
Filed with NHTSA
SUSPENSION:REAR
- The defect
- Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. Incorrect rear suspension module components may have been installed due to a labeling error.
- What it can cause
- A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash.
- What the dealer does
- Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 20 vehicles this is a small campaign: 87% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2021, and the defect was reported to NHTSA in 2021, at or before the oldest model year it covers — as current as a recall gets.
Ford vehicles have been recalled over the suspension 36 times before this, most recently in September 2021 as 21V746000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 450 complaints with NHTSA, 9 of them before this campaign was filed. 17 of those name the suspension, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 34 other recalls published here, the newest being: 26V451000 (seats), 26V402000 (power train), 26V159000 (seat belts), 26V123000 (back over prevention).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Ford Motor Company with NHTSA on November 10, 2021 as campaign 21V870000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-11-10.
Independent developer and analyst