Recall · 21V886000
Jayco recalled 4 models over suspension
625
Vehicles covered
4
Models
12
Model years
November 16, 2021
Filed with NHTSA
SUSPENSION:REAR
- The defect
- Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
- What it can cause
- Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
- What the dealer does
- Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| EntegraAnthem | 2020 to 2022 | Not published here |
| EntegraEmbark | 2020 to 2022 | Not published here |
| EntegraReatta | 2020 to 2022 | Not published here |
| EntegraReatta XL | 2020 to 2022 | Not published here |
How this campaign compares
At 625 vehicles this is a bigger campaign than 53% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2020 to 2022, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Entegra vehicles have been recalled over the suspension 2 times before this, most recently in August 2018 as 18V571000. That is not evidence the earlier repair failed.
The vehicles on this campaign carry 11 other recalls published here, the newest being: 24V061000 (seats), 23V224000 (electrical system), 23V102000 (equipment), 22V665000 (engine).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Jayco, Inc. with NHTSA on November 16, 2021 as campaign 21V886000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-11-16.
Independent developer and analyst