Recall · 21V892000
Volkswagen Group of America recalled 2 models over visibility
54,429
Vehicles covered
2
Models
3
Model years
November 17, 2021
Filed with NHTSA
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- The defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
- What it can cause
- A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
- What the dealer does
- Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 54,429 vehicles this is a bigger campaign than 89% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2020 to 2021, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Volkswagen vehicles have been recalled over the visibility 5 times before this, most recently in July 2018 as 18V467000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 3 model years the campaign names. Their owners have filed 729 complaints with NHTSA, 39 of them before this campaign was filed. 5 of those name the visibility, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in July 2020, 1 year before this filing.
The vehicles on this campaign carry 16 other recalls published here, the newest being: 24V464000 (air bags), 23V215000 (air bags), 22V815000 (tires), 22V514000 (back over prevention).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Volkswagen Group of America, Inc. with NHTSA on November 17, 2021 as campaign 21V892000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-11-17.
Independent developer and analyst