CSR

Recall · 22V699000

Collins Bus recalled 6 models over equipment

3,514

Vehicles covered

6

Models

54

Model years

September 19, 2022

Filed with NHTSA

EQUIPMENT:OTHER:LABELS

The defect
Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
What it can cause
In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.
What the dealer does
Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1-800-533-1850 ext. 424.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
CollinsDE2012 to 2020Not published here
CollinsDH2012 to 2020Not published here
CollinsSH2012 to 2020Not published here
CollinsSL2012 to 2020Not published here
CollinsTH2012 to 2020Not published here
CollinsTL2012 to 2020Not published here

How this campaign compares

At 3,514 vehicles this is a bigger campaign than 71% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2012 to 2020, so the oldest vehicles on it were 10 model years old when the defect was reported to NHTSA.

Collins vehicles have been recalled over the equipment 3 times before this, most recently in October 2011 as 11V502000. That is not evidence the earlier repair failed.

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Collins Bus Corporation with NHTSA on September 19, 2022 as campaign 22V699000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2022-09-19.
Independent developer and analyst