Recall · 23V041000
Toyota Motor Engineering recalled the TOYOTA RAV4 Prime over electrical system
16,679
Vehicles covered
1
Model
1
Model years
February 2, 2023
Filed with NHTSA
ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU)
- The defect
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid vehicle control engine control unit (HEV ECU) software may cause the hybrid system to shut down if the accelerator is rapidly pressed to further accelerate the vehicle, resulting in a stall.
- What it can cause
- An engine stall increases the risk of a crash.
- What the dealer does
- Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA01.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| ToyotaRAV4 Prime | 2021 | 2021 |
How this campaign compares
At 16,679 vehicles this is a bigger campaign than 83% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2021, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.
Toyota vehicles have been recalled over the electrical system 13 times before this, most recently in July 2022 as 22V501000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 1 model year the campaign names. Their owners have filed 98 complaints with NHTSA, 39 of them before this campaign was filed. 37 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in January 2021, 2 years before this filing.
The vehicles on this campaign carry 3 other recalls published here: 23V478000 (electrical system), 22V239000 (electronic stability control (esc)), 20V698000 (exterior lighting).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Toyota Motor Engineering & Manufacturing with NHTSA on February 2, 2023 as campaign 23V041000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-02-02.
Independent developer and analyst