CSR

Recall · 23V212000

Volkswagen Group of America recalled the AUDI Q7 over forward collision avoidance

19

Vehicles covered

1

Model

1

Model years

March 29, 2023

Filed with NHTSA

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
What it can cause
An overheated heating element can increase the risk of a fire.
What the dealer does
Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
AudiQ720202020

How this campaign compares

At 19 vehicles this is a small campaign: 87% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2020, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.

This site holds the complaint record for all 1 model year the campaign names. Their owners have filed 26 complaints with NHTSA, 4 of them before this campaign was filed. 2 of those name the forward collision avoidance, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in May 2020, 2 years before this filing.

The vehicles on this campaign carry 4 other recalls published here: 25V900000 (back over prevention), 22V516000 (fuel system, gasoline), 21V078000 (air bags), 20V658000 (structure).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Volkswagen Group of America, Inc. with NHTSA on March 29, 2023 as campaign 23V212000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2023-03-29.
Independent developer and analyst